Z酒店对话常用英语 - 制度大全
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Z酒店对话常用英语

编辑:制度大全2019-04-22

欢迎和问候语:

1、Goodmorning(afternoon,evening),sir(madam)

早上(下午、晚上)好,先生(夫人)。

2、Howdoyoudo?

您好!(初次见面)

Gladtomeetyou.

很高兴见到您。

3、Howareyou?

您好吗

Fine,Thanks.Andyou?

很好,谢谢。您好吗

4、Welcometoourhotel(restaurant,shop).

欢迎到我们宾馆(餐厅、商店)来。

5、Wishyouamostpleasantstayinourhotel.

愿您在我们宾馆过得愉快。

6、Ihopeyouwillenjoyyourstaywithus.

希望您在我们宾馆过得愉快。(客人刚入店时)

Ihopeyouareenjoyingyourstaywithus.

希望您在我们宾馆过得愉快。(客人在饭店逗留期间)

Ihopeyouhaveenjoyedyourstaywithus.

希望您在我们宾馆过得愉快。(客人离店时)

7、Haveagoodtime!

祝您过得愉快!

电话用语:

8、**hotel,frontdesk.CanIhelpyou?

**饭店,前厅。您找谁

9、Sorry,I’vedialedthewrongnumber.

对不起,我拨错号了。

10、MayIspeaktoyourgeneralmanager?

能和你们总经理说话吗

Speaking.

我就是。

11、Sorry,heisnotinatthemoment.

对不起,他现在不在。

Wouldyouliketoleaveamessage?

您要留口信吗

12、Pardon.

对不起,请再说一遍,好吗

Ibegyourpardon.

对不起,请再说一遍,好吗

祝贺语:

13、Congratulations!

祝贺您!

14、Happybirthday!

生日快乐!

15、Happynewyear!

新年快乐!

16、MerryChristmas!

圣诞快乐!

17、Haveaniceholiday!

假日快乐!

18、Wishyoueverysuccess!

祝您成功!

答谢和答应语:

19、Thankyou(verymuch).

谢谢您(非常感谢)。

20、Thankyouforyouradvice(information,help)

感谢您的忠告(信息、帮助)。

21、It’sverykindofyou.

谢谢,您真客气。

22、Youarewelcome.

不用谢。

23、Notatall.

不用谢。

Don’tmentionit.

不用谢。

24、It’smypleasure.

非常高兴为您服务。

(Withpleasure.)

(Mypleasure.)

25、Iamatyourservice.

乐意为您效劳。

26、Thankyouforstayinginourhotel.

感谢您在我们酒店下榻。

27、I’msorry.

很抱歉。

28、E*cuseme.

对不起。

29、I’msorry,It’smyfault.

很抱歉。那是我的过错。

30、Sorrytohavekeptyouwaiting.

对不起,让您久等了。

31、Sorrytointerruptyou.

对不起,打扰您了。

32、I’msorryaboutthis.

对此表示抱歉。

33、Iapologizeforthis.

我为此道歉。

34、That’sallright.

没关系。

35、Let’sforgetit.

算了吧。

征询语:

36、Can(May)Ihelpyou?

我能帮您什么吗

Yes,please.

好的。

37、WhatcanIdoforyou.

我能为您干点什么

38、IsthereanythingIcandoforyou?

有什么能为您效劳的吗

39、Justamoment,please.

请稍等一下。

40、MayIuseyourphone?

我能借用您的电话吗

Certainly.

当然可以。

Yes,ofcourse.

当然可以。

指路用语:

41、Goupstairs/downstairs.

上楼/下楼。

42、It’sonthesecond(third)floor.

在二(三)楼。

43、E*cuseme.

对不起。

Whereisthewashroom(restroom,elevator)?

请问盥洗室(休息室、电梯)在哪儿

Thisway,please.

请这边走

Turnleft/right.

往左转/右转。

45、It’sinthelobbynearthemainentrance.

在大厅靠近大门。

46、It’sinthebasementattheendofthecorridor.

在地下室走廊尽头。

提醒用语:

47、Mind/(Watch)yourstep.

请走好。

48、Pleasebecareful.

请当心。

49、Pleasedon’tleaveanythingbehind.

请别遗忘您的东西。

50、Don’tworry.

别担心。

51、Takeiteasy.

放心好了。

52、Pleasedon’tsmokehere.

请不要在这边抽烟。

篇2:X酒店预订部英语情景对话

AHello,thisisQuaChenghotel,isthereanythingIcanhelpyou,sir?

你好,这里是泉城大酒店,请问您需要什么服务

BYes,I'dliketobookaroom.

我需要预订一间房

ASure,wehavedifferenttypeofrooms,whichwouldyouliketochoose?

我们酒店有不同类型的房间,您需要哪种房间呢

BI'mnotverycertain,couldyougivemeabriefintroduction,please?

我不是很确定,你能不能给我做一下简单的介绍

AOk,ourhotelprovidesstandardsingleroomanddoubleroom,accordingly,wealsohavespecialtreatmentforVIP.

好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房

BThankyou,Iwanttoreserveasingleroomwhichisbetterlocatedbetween4thfloorto7floor.Well,IneedthepersonnelinyourhoteltoopenthewindowandcleantheroombeforeIarrivethere.Isthatok?

谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗

AOk,sir,Ialreadytakensomenotesaboutyourrequirements.Nowletmechecktheroomonmycomputer.Well,onestandardsingleroomin6thfloorandthenumberis0603,needcleanandopenthewindow,anythingelse?

好的,先生,我已经记下了你的要求。我先在电脑上查询一下。嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗

BThanks,howmuchdoesitcost?

谢谢,房间费用是多少钱

AThatis580RMB

房费是580元

BDon'tyourhotelhavediscount?

你们没有折扣吗

AI'mterriblysorry,sir.Ifyouneedadiscount,youshouldbeourVIPandstayhereforatleast3days.

非常抱歉,先生。如果你想打折必须是我们酒店的协议客户,并且至少住三天

BOK,that'salright!

好,那就算了

AWhenwillyouarriveatourhotel,sir?

您什么时候能到达,先生

BAround15to3P.M.

下午2点45

AOK.It'sagreathonourforustoserveforyouandweareallwaittingforyourarrival.!

好的,能为您服务是我们酒店的荣幸,我们在此恭候您的光临!

BThankyouverymuch!Byebye!

谢谢,再见!

篇3:酒店英语日常对话

国外酒店英语对话大全

1.I’lltakealookatthehotel’sbookingsituation.

我来查看一下本店房间的预订情况。

2.I’mgladthatwe’llbeabletoacceptyourextensionre-quest.

很高兴我们有办法接受您延长住宿的要求。

3.ButI’mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.不过,恐怕最后两天我们得请您搬到别的房间去。

4.Wehavealreadyletyourroomtoanothergentleman.

我们已经把您住的房间租给了另外一位先生。

5.That’snoproblematall.

没问题。

6.Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.

给您房间的钥匙,布拉德利先生。您的房间号码是1420。

7.Itisonthe14thfloorandthedailyrateis$90.

房间在14层,每天的房费是90美元。

8.Pleasemakesurethatyouhaveitwithyouallthetime.

请务必随时带着它。

9.MybusinessnegotiationhasprogressedmuchmoreslowlythanIhade*pected.

我的业务谈判进行得比我原先预料的慢了许多。

10.Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.

我想知道是否可以让我在这儿多呆两天。

11.Yes,wedohaveareservationforyou.

对了,我们这儿是有您预订的房间。

12.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou

请您把这份表填好,我同时就给您开出入证,好吗

13.WhatshouldIfillinunderROOMNUMBER

“房间号码”这一栏我该怎么填呢

14.I’llputintheroomnumberforyoulateron.

过会儿我来给您填上房间号码。

15.Youforgottoputinthedateofyourdeparture.

您忘了填写离店日期了。

DialogueA(酒店对话英语大全之一)

A:Goodmorning,sir.CanIhelpyou

B:Goodmorning!Ihaveareservationforasingleroomwithabathhere.

A:MayIhaveyourname,sir,please

B:Bradley,JohnBradley.

A:Justamoment,sir,whileIlookthroughourlist.Yes,wedohaveareservationforyou,Mr.Bradley.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou

B:Yes.CanIborrowyourpenforaminute,please

A:Sure.Hereyouare.

B:WhatshouldIfillinunderROOMNUMBER

A:Youcanjustskipthat.I’llputintheroomnumberforyoulateron.

B:(Afterhehascompletedtheform)Hereyouare.IthinkI’vefilledineverythingcorrectly.(正确)

A:Letmesee…name,address,nationality,forwardingaddress,passportnumber,placeofissue,signatureanddateofdeparture.Oh,here,sir.Yourforgottoputinthedateofyourdeparture.Hereletmefillitinforyou.Youareleavingon…

B:October24.

A:Noweverything’sinorder.Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.Itisonthe14thfloorandthedailyrateis$90.Hereisyourkeycardwithalltheinformationonyourbooking,thehotelservicesandthehotelrulesandregulationsonit.Pleasemakesurethatyouhaveitwithyouallthetime.Youneedtoshowitwhenyousignforyourmealsanddrinksintherestaurantsandthebars.YoualsoneedtoshowitwhenyoucollectyourkeyfromtheInformationDesk.

B:OK.I’lltakegoodcareofit.

A:Andnowifyouareready,Mr.Bradley,I’llcallthebell-boyandhe’lltakeyoutoyourroom.

B:Yes,I’mready.Thankyou.

A:Ihopeyouenjoyyourstaywithus.

B:I’lltry.

DialogueB(酒店对话英语大全之二)

A:Goodmorning!CanIhelpyou

B:Goodmorning!I’mMr.Douglassinroom1208.MybusinessnegotiationhasprogressedmuchmoreslowlythanIhade*pected.Thismakesitnecessaryformetostayonhereforanotherday.Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.

A:I’lltakealookatthehotel’sbookingsituation.Yes,sir,I’mgladthatwe’llbeabletoacceptyourextensionre-quest(延期申请).ButI’mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.Yousee,wehavealreadyletyourroomtoanothergentle-man.Isthatacceptabletoyou

B:Yes,that’snoproblematall.

A:Letmesee…room1111Willbevacant.Howaboutroom1111

B:Thatisfine.

A:Whenwouldyouliketomovetomorrow

B:Idon’tknow.

A:Thenewoccupant(住客)willbecheckinginalittleaftertwelve.

B:ThatmeansIhavetomoveoutbefore12.Letmesee.I’llbeleavingforthenegotiationat9∶30tomorrowmorningandIwillnotbereturningtothehoteluntilsometimeintheafternoon.SoI’mgoingtohavetodoitbeforeIgotothenegotiation.Well,IthinkIwillmoveat9o’clock.

A:Good.Iwillsendabellboytoyourroomandhelpyouwithyourluggageat9o’clock.AndpleaseremembertobringyourkeycardtothereceptiondeskwhenyoupassittomorrowsothatIcanchangetheroomnumberonit.

B:Iwill.Thankyouverymuch.

A:Goodbye.

B:Goodbye.

WordsandE*pressions

nationalityn.国籍/forwardv..发送,寄发

forwardingaddress转投地址/passportn.护照

placeofissue发照地点/signaturen.签名

departuren.离开/regulationn.规章,规定,条例

negotiationn.谈判;磋商/extensionn.延长日期

DailyService日常服务

篇4:Z宾馆英语情景对话

RoomReservations预订房间

KeySentences(重点句子)

1.I'dliketobookadoubleroomforTuesdaynextweek.

下周二我想订一个双人房间。

2.What'sthepricedifference

两种房间的价格有什么不同

3.Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight.

一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。

4.IthinkI'lltaketheonewithafrontviewthen.

我想我还是要阳面的吧。

5.Howlongwillyoubestaying

您打算住多久

6.We'llbeleavingSundaymorning.

我们将在星期天上午离开。

7.AndwelookforwardtoseeingyounextTuesday.

我们盼望下周二见到您。

8.I'dliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemorningofOctober10.

我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。

9.Wedohaveasingleroomavailableforthosedates.

我们确实有一个单间,在这段时间可以用。

10.Whatistherate,please

请问房费多少

11.Thecurrentrateis$50pernight.

现行房费是50美元一天。

12.Whatservicescomewiththat

这个价格包括哪些服务项目呢

13.Thatsoundsnotbadatall.I'lltakeit.

听起来还不错。这个房间我要了。

14.Bytheway,I'dlikeaquietroomawayfromthestreetiftheispossible.

顺便说一下,如有可能我想要一个不临街的安静房间。

DialogueA

A:RoomReservations.Goodafternoon.

B:I'dliketobookadoubleroomforTuesdaynextweek.

A:That'sfine,sir.AdoubleroomforTuesday,September12th,withafrontvieworrearview

B:What'sthepricedifference

A:Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight.

B:IthinkI'lltaketheonewithafrontviewthen.

A:Howlongwillyoubestaying

B:We'llbeleavingSundaymorning.

A:Thatwillbefivenights,sir.Thankyouverymuch,andwelookforwardtoseeingyounextTuesday.

B:Good.That'sallsettledthen.Good-bye.

A:Good-bye.

DialogueB

A:AdvanceReservations.CanIhelpyou

B:Yes,I'dliketobookasingleroomwithabathfromtheafternoonofOctober4tothemorningofOctober10.

A:Yes,wedohaveasingleroomavailableforthosedates.

B:Whatistherate,please

A:Thecurrentrateis$50pernight.

B:Whatservicescomewiththat

A:For$50you'llhavearadio,acolortelevision,atelephoneandamajorinternationalnewspaperdeliveredtoyourroomeveryday.

B:Thatsoundsnotbadatall.I'lltakeit.

A:Verygood.Couldyoutellmeyourname,sir,please

B:Yes,itisMoore.

A:Howdoyouspellit,please

B:It'sM-O-O-R-E.

A:M-O-O-R-E.Andwhatisyouraddress,please

B:Itis3600MontagueBoulevard,Hattiesburg,Mississiippi39401U.S.A..

A:E*cuseme,sir,butcouldyouspeakalittlemoreslowly,please

B:Sure,noproblem.It's3600MontagueBoulevard,Hattiesburg,Mississippi39401U.S.A..Haveyougotit

A:Yes,soitis3600MontagueBoulevard,Hattiesburg,Mississippi39401U.S.A..

B:That'sright.

A:Whataboutyourtelephonenumber

B:(601)264-9716.Bytheway,I'dlikeaquietroomawayfromthestreetifthatispossible.

A:Aquietroomawayfromthestreetispreferred.O.K..We'llmailyouareservationcardconfirmingyourbookingassoonaspossible.Welookforwardtoyourvisit.

B:Thankyouandgood-bye.

A:Good-bye.

WordsandE*pressions

settlev.解决

availablea.可得到的,有用的

confirmvt.使坚定,认可

Mississippin.密西西比(美国州名)

篇5:X西餐厅点餐英语口语情景对话

Goodevening,sir.Atablefortwo?

-Yes,bythewindow,please.

-Thisway,please.

-Thankyou.

-Goodevening,pleasetakeyourseats,gentlemen.Herearethemenus.Wouldyouliketoorderanaperitif?

-I'llhaveaCampariandsoda.Whataboutyou?

-Amediumdrysherry,please.

-Thankyou.Hereweare.OnemediumdrysherryandaCampariandsoda.Areyoureadytoordernow,gentlemen?

-No,wearestilllookingatthemenu.Maybeyoushouldrecommendsomethingforthemaincourse?

-Certainly.TheT-bonesteakisverygood.Iwouldsuggestthatyoutrythis.

-That'sagoodidea.Ilovebeefsteak,I'llhavetheT-bonesteak.

-Howwouldyoulikeitcooked?

-Mediumwell

-Andwhatwillyourvegetablesbe?

-MushroomsandCarrots

-Andwhatwouldyoulikeforyourappetizer?

-I'llhavehorsd'oeuvresandthebakedsalmon.

-Thankyou,sir.Whataboutyou,sir?

-I'llstartwiththehorsd'oeuvresfollowedbysole.

-Whatwouldyouliketofollow?

-WhatisthisNoisettesMilanesee*actly?

-It'slambcookedwithherbsandservedwithspaghetti.

-Thatsoundsveryinteresting,I'lltrythat.

-Mashed,boiledorbakedpotato?

-Mashed.

-Andwhatwillyourvegetablebe?

-Somespinach,please.

-Thankyou.

-GoodEvening,gentleman!Yourwinelist.

-Thankyou.Let'sseewhatthey'regotforus.

-IcanrecommendthewhiteChablis,sir.It'sverypopular.

-OK,abottleoftheChablis.Howaboutyou,Jim?

-Bringmesomemineralwater,please.

-Certainly,sir

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