Z酒店对话常用英语
欢迎和问候语:
1、Goodmorning(afternoon,evening),sir(madam)
早上(下午、晚上)好,先生(夫人)。
2、Howdoyoudo?
您好!(初次见面)
Gladtomeetyou.
很高兴见到您。
3、Howareyou?
您好吗
Fine,Thanks.Andyou?
很好,谢谢。您好吗
4、Welcometoourhotel(restaurant,shop).
欢迎到我们宾馆(餐厅、商店)来。
5、Wishyouamostpleasantstayinourhotel.
愿您在我们宾馆过得愉快。
6、Ihopeyouwillenjoyyourstaywithus.
希望您在我们宾馆过得愉快。(客人刚入店时)
Ihopeyouareenjoyingyourstaywithus.
希望您在我们宾馆过得愉快。(客人在饭店逗留期间)
Ihopeyouhaveenjoyedyourstaywithus.
希望您在我们宾馆过得愉快。(客人离店时)
7、Haveagoodtime!
祝您过得愉快!
电话用语:
8、**hotel,frontdesk.CanIhelpyou?
**饭店,前厅。您找谁
9、Sorry,I’vedialedthewrongnumber.
对不起,我拨错号了。
10、MayIspeaktoyourgeneralmanager?
能和你们总经理说话吗
Speaking.
我就是。
11、Sorry,heisnotinatthemoment.
对不起,他现在不在。
Wouldyouliketoleaveamessage?
您要留口信吗
12、Pardon.
对不起,请再说一遍,好吗
Ibegyourpardon.
对不起,请再说一遍,好吗
祝贺语:
13、Congratulations!
祝贺您!
14、Happybirthday!
生日快乐!
15、Happynewyear!
新年快乐!
16、MerryChristmas!
圣诞快乐!
17、Haveaniceholiday!
假日快乐!
18、Wishyoueverysuccess!
祝您成功!
答谢和答应语:
19、Thankyou(verymuch).
谢谢您(非常感谢)。
20、Thankyouforyouradvice(information,help)
感谢您的忠告(信息、帮助)。
21、It’sverykindofyou.
谢谢,您真客气。
22、Youarewelcome.
不用谢。
23、Notatall.
不用谢。
Don’tmentionit.
不用谢。
24、It’smypleasure.
非常高兴为您服务。
(Withpleasure.)
(Mypleasure.)
25、Iamatyourservice.
乐意为您效劳。
26、Thankyouforstayinginourhotel.
感谢您在我们酒店下榻。
27、I’msorry.
很抱歉。
28、E*cuseme.
对不起。
29、I’msorry,It’smyfault.
很抱歉。那是我的过错。
30、Sorrytohavekeptyouwaiting.
对不起,让您久等了。
31、Sorrytointerruptyou.
对不起,打扰您了。
32、I’msorryaboutthis.
对此表示抱歉。
33、Iapologizeforthis.
我为此道歉。
34、That’sallright.
没关系。
35、Let’sforgetit.
算了吧。
征询语:
36、Can(May)Ihelpyou?
我能帮您什么吗
Yes,please.
好的。
37、WhatcanIdoforyou.
我能为您干点什么
38、IsthereanythingIcandoforyou?
有什么能为您效劳的吗
39、Justamoment,please.
请稍等一下。
40、MayIuseyourphone?
我能借用您的电话吗
Certainly.
当然可以。
Yes,ofcourse.
当然可以。
指路用语:
41、Goupstairs/downstairs.
上楼/下楼。
42、It’sonthesecond(third)floor.
在二(三)楼。
43、E*cuseme.
对不起。
Whereisthewashroom(restroom,elevator)?
请问盥洗室(休息室、电梯)在哪儿
Thisway,please.
请这边走
Turnleft/right.
往左转/右转。
45、It’sinthelobbynearthemainentrance.
在大厅靠近大门。
46、It’sinthebasementattheendofthecorridor.
在地下室走廊尽头。
提醒用语:
47、Mind/(Watch)yourstep.
请走好。
48、Pleasebecareful.
请当心。
49、Pleasedon’tleaveanythingbehind.
请别遗忘您的东西。
50、Don’tworry.
别担心。
51、Takeiteasy.
放心好了。
52、Pleasedon’tsmokehere.
请不要在这边抽烟。
篇2:X酒店预订部英语情景对话
AHello,thisisQuaChenghotel,isthereanythingIcanhelpyou,sir?
你好,这里是泉城大酒店,请问您需要什么服务
BYes,I'dliketobookaroom.
我需要预订一间房
ASure,wehavedifferenttypeofrooms,whichwouldyouliketochoose?
我们酒店有不同类型的房间,您需要哪种房间呢
BI'mnotverycertain,couldyougivemeabriefintroduction,please?
我不是很确定,你能不能给我做一下简单的介绍
AOk,ourhotelprovidesstandardsingleroomanddoubleroom,accordingly,wealsohavespecialtreatmentforVIP.
好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房
BThankyou,Iwanttoreserveasingleroomwhichisbetterlocatedbetween4thfloorto7floor.Well,IneedthepersonnelinyourhoteltoopenthewindowandcleantheroombeforeIarrivethere.Isthatok?
谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗
AOk,sir,Ialreadytakensomenotesaboutyourrequirements.Nowletmechecktheroomonmycomputer.Well,onestandardsingleroomin6thfloorandthenumberis0603,needcleanandopenthewindow,anythingelse?
好的,先生,我已经记下了你的要求。我先在电脑上查询一下。嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗
BThanks,howmuchdoesitcost?
谢谢,房间费用是多少钱
AThatis580RMB
房费是580元
BDon'tyourhotelhavediscount?
你们没有折扣吗
AI'mterriblysorry,sir.Ifyouneedadiscount,youshouldbeourVIPandstayhereforatleast3days.
非常抱歉,先生。如果你想打折必须是我们酒店的协议客户,并且至少住三天
BOK,that'salright!
好,那就算了
AWhenwillyouarriveatourhotel,sir?
您什么时候能到达,先生
BAround15to3P.M.
下午2点45
AOK.It'sagreathonourforustoserveforyouandweareallwaittingforyourarrival.!
好的,能为您服务是我们酒店的荣幸,我们在此恭候您的光临!
BThankyouverymuch!Byebye!
谢谢,再见!
篇3:酒店英语日常对话
国外酒店英语对话大全
1.I’lltakealookatthehotel’sbookingsituation.
我来查看一下本店房间的预订情况。
2.I’mgladthatwe’llbeabletoacceptyourextensionre-quest.
很高兴我们有办法接受您延长住宿的要求。
3.ButI’mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.不过,恐怕最后两天我们得请您搬到别的房间去。
4.Wehavealreadyletyourroomtoanothergentleman.
我们已经把您住的房间租给了另外一位先生。
5.That’snoproblematall.
没问题。
6.Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.
给您房间的钥匙,布拉德利先生。您的房间号码是1420。
7.Itisonthe14thfloorandthedailyrateis$90.
房间在14层,每天的房费是90美元。
8.Pleasemakesurethatyouhaveitwithyouallthetime.
请务必随时带着它。
9.MybusinessnegotiationhasprogressedmuchmoreslowlythanIhade*pected.
我的业务谈判进行得比我原先预料的慢了许多。
10.Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.
我想知道是否可以让我在这儿多呆两天。
11.Yes,wedohaveareservationforyou.
对了,我们这儿是有您预订的房间。
12.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou
请您把这份表填好,我同时就给您开出入证,好吗
13.WhatshouldIfillinunderROOMNUMBER
“房间号码”这一栏我该怎么填呢
14.I’llputintheroomnumberforyoulateron.
过会儿我来给您填上房间号码。
15.Youforgottoputinthedateofyourdeparture.
您忘了填写离店日期了。
DialogueA(酒店对话英语大全之一)
A:Goodmorning,sir.CanIhelpyou
B:Goodmorning!Ihaveareservationforasingleroomwithabathhere.
A:MayIhaveyourname,sir,please
B:Bradley,JohnBradley.
A:Justamoment,sir,whileIlookthroughourlist.Yes,wedohaveareservationforyou,Mr.Bradley.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou
B:Yes.CanIborrowyourpenforaminute,please
A:Sure.Hereyouare.
B:WhatshouldIfillinunderROOMNUMBER
A:Youcanjustskipthat.I’llputintheroomnumberforyoulateron.
B:(Afterhehascompletedtheform)Hereyouare.IthinkI’vefilledineverythingcorrectly.(正确)
A:Letmesee…name,address,nationality,forwardingaddress,passportnumber,placeofissue,signatureanddateofdeparture.Oh,here,sir.Yourforgottoputinthedateofyourdeparture.Hereletmefillitinforyou.Youareleavingon…
B:October24.
A:Noweverything’sinorder.Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.Itisonthe14thfloorandthedailyrateis$90.Hereisyourkeycardwithalltheinformationonyourbooking,thehotelservicesandthehotelrulesandregulationsonit.Pleasemakesurethatyouhaveitwithyouallthetime.Youneedtoshowitwhenyousignforyourmealsanddrinksintherestaurantsandthebars.YoualsoneedtoshowitwhenyoucollectyourkeyfromtheInformationDesk.
B:OK.I’lltakegoodcareofit.
A:Andnowifyouareready,Mr.Bradley,I’llcallthebell-boyandhe’lltakeyoutoyourroom.
B:Yes,I’mready.Thankyou.
A:Ihopeyouenjoyyourstaywithus.
B:I’lltry.
DialogueB(酒店对话英语大全之二)
A:Goodmorning!CanIhelpyou
B:Goodmorning!I’mMr.Douglassinroom1208.MybusinessnegotiationhasprogressedmuchmoreslowlythanIhade*pected.Thismakesitnecessaryformetostayonhereforanotherday.Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.
A:I’lltakealookatthehotel’sbookingsituation.Yes,sir,I’mgladthatwe’llbeabletoacceptyourextensionre-quest(延期申请).ButI’mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.Yousee,wehavealreadyletyourroomtoanothergentle-man.Isthatacceptabletoyou
B:Yes,that’snoproblematall.
A:Letmesee…room1111Willbevacant.Howaboutroom1111
B:Thatisfine.
A:Whenwouldyouliketomovetomorrow
B:Idon’tknow.
A:Thenewoccupant(住客)willbecheckinginalittleaftertwelve.
B:ThatmeansIhavetomoveoutbefore12.Letmesee.I’llbeleavingforthenegotiationat9∶30tomorrowmorningandIwillnotbereturningtothehoteluntilsometimeintheafternoon.SoI’mgoingtohavetodoitbeforeIgotothenegotiation.Well,IthinkIwillmoveat9o’clock.
A:Good.Iwillsendabellboytoyourroomandhelpyouwithyourluggageat9o’clock.AndpleaseremembertobringyourkeycardtothereceptiondeskwhenyoupassittomorrowsothatIcanchangetheroomnumberonit.
B:Iwill.Thankyouverymuch.
A:Goodbye.
B:Goodbye.
WordsandE*pressions
nationalityn.国籍/forwardv..发送,寄发
forwardingaddress转投地址/passportn.护照
placeofissue发照地点/signaturen.签名
departuren.离开/regulationn.规章,规定,条例
negotiationn.谈判;磋商/extensionn.延长日期
DailyService日常服务
篇4:Z宾馆英语情景对话
RoomReservations预订房间
KeySentences(重点句子)
1.I'dliketobookadoubleroomforTuesdaynextweek.
下周二我想订一个双人房间。
2.What'sthepricedifference
两种房间的价格有什么不同
3.Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight.
一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。
4.IthinkI'lltaketheonewithafrontviewthen.
我想我还是要阳面的吧。
5.Howlongwillyoubestaying
您打算住多久
6.We'llbeleavingSundaymorning.
我们将在星期天上午离开。
7.AndwelookforwardtoseeingyounextTuesday.
我们盼望下周二见到您。
8.I'dliketobookasingleroomwithbathfromtheafter-noonofOctober4tothemorningofOctober10.
我想订一个带洗澡间的单人房间,10月4日下午到10月10日上午用。
9.Wedohaveasingleroomavailableforthosedates.
我们确实有一个单间,在这段时间可以用。
10.Whatistherate,please
请问房费多少
11.Thecurrentrateis$50pernight.
现行房费是50美元一天。
12.Whatservicescomewiththat
这个价格包括哪些服务项目呢
13.Thatsoundsnotbadatall.I'lltakeit.
听起来还不错。这个房间我要了。
14.Bytheway,I'dlikeaquietroomawayfromthestreetiftheispossible.
顺便说一下,如有可能我想要一个不临街的安静房间。
DialogueA
A:RoomReservations.Goodafternoon.
B:I'dliketobookadoubleroomforTuesdaynextweek.
A:That'sfine,sir.AdoubleroomforTuesday,September12th,withafrontvieworrearview
B:What'sthepricedifference
A:Adoubleroomwithafrontviewis140dollarspernight,onewitharearviewis115dollarspernight.
B:IthinkI'lltaketheonewithafrontviewthen.
A:Howlongwillyoubestaying
B:We'llbeleavingSundaymorning.
A:Thatwillbefivenights,sir.Thankyouverymuch,andwelookforwardtoseeingyounextTuesday.
B:Good.That'sallsettledthen.Good-bye.
A:Good-bye.
DialogueB
A:AdvanceReservations.CanIhelpyou
B:Yes,I'dliketobookasingleroomwithabathfromtheafternoonofOctober4tothemorningofOctober10.
A:Yes,wedohaveasingleroomavailableforthosedates.
B:Whatistherate,please
A:Thecurrentrateis$50pernight.
B:Whatservicescomewiththat
A:For$50you'llhavearadio,acolortelevision,atelephoneandamajorinternationalnewspaperdeliveredtoyourroomeveryday.
B:Thatsoundsnotbadatall.I'lltakeit.
A:Verygood.Couldyoutellmeyourname,sir,please
B:Yes,itisMoore.
A:Howdoyouspellit,please
B:It'sM-O-O-R-E.
A:M-O-O-R-E.Andwhatisyouraddress,please
B:Itis3600MontagueBoulevard,Hattiesburg,Mississiippi39401U.S.A..
A:E*cuseme,sir,butcouldyouspeakalittlemoreslowly,please
B:Sure,noproblem.It's3600MontagueBoulevard,Hattiesburg,Mississippi39401U.S.A..Haveyougotit
A:Yes,soitis3600MontagueBoulevard,Hattiesburg,Mississippi39401U.S.A..
B:That'sright.
A:Whataboutyourtelephonenumber
B:(601)264-9716.Bytheway,I'dlikeaquietroomawayfromthestreetifthatispossible.
A:Aquietroomawayfromthestreetispreferred.O.K..We'llmailyouareservationcardconfirmingyourbookingassoonaspossible.Welookforwardtoyourvisit.
B:Thankyouandgood-bye.
A:Good-bye.
WordsandE*pressions
settlev.解决
availablea.可得到的,有用的
confirmvt.使坚定,认可
Mississippin.密西西比(美国州名)
篇5:X西餐厅点餐英语口语情景对话
Goodevening,sir.Atablefortwo?
-Yes,bythewindow,please.
-Thisway,please.
-Thankyou.
-Goodevening,pleasetakeyourseats,gentlemen.Herearethemenus.Wouldyouliketoorderanaperitif?
-I'llhaveaCampariandsoda.Whataboutyou?
-Amediumdrysherry,please.
-Thankyou.Hereweare.OnemediumdrysherryandaCampariandsoda.Areyoureadytoordernow,gentlemen?
-No,wearestilllookingatthemenu.Maybeyoushouldrecommendsomethingforthemaincourse?
-Certainly.TheT-bonesteakisverygood.Iwouldsuggestthatyoutrythis.
-That'sagoodidea.Ilovebeefsteak,I'llhavetheT-bonesteak.
-Howwouldyoulikeitcooked?
-Mediumwell
-Andwhatwillyourvegetablesbe?
-MushroomsandCarrots
-Andwhatwouldyoulikeforyourappetizer?
-I'llhavehorsd'oeuvresandthebakedsalmon.
-Thankyou,sir.Whataboutyou,sir?
-I'llstartwiththehorsd'oeuvresfollowedbysole.
-Whatwouldyouliketofollow?
-WhatisthisNoisettesMilanesee*actly?
-It'slambcookedwithherbsandservedwithspaghetti.
-Thatsoundsveryinteresting,I'lltrythat.
-Mashed,boiledorbakedpotato?
-Mashed.
-Andwhatwillyourvegetablebe?
-Somespinach,please.
-Thankyou.
-GoodEvening,gentleman!Yourwinelist.
-Thankyou.Let'sseewhatthey'regotforus.
-IcanrecommendthewhiteChablis,sir.It'sverypopular.
-OK,abottleoftheChablis.Howaboutyou,Jim?
-Bringmesomemineralwater,please.
-Certainly,sir