知名外资公司岗位职责职位要求
职责描述:
ScopeofResponsibilities
·ProvideonpremisetechnicalsupporttodomesticofficesandRetailDirectStoresofthecountry.
·ExecuteFieldServicesoperationalproceduresandstandardstoassurehighqualityservices.
·Manageandimprovetheinternalclientexperienceandsatisfaction.
·Workcollaborativelywiththelocal,regionalandcorporateCISgroupsforprovidingefficientandeffectivesupportservicestotheinternalclients.
·Bethetechnicalchampion(s)ofsometechnologiesassigned.
·Betheregionalorglobalproject(s)/initiative(s)ownerwhenandifassigned.
·Keepcommitments,executeobjectivesandensurecompliancewithpolicies,procedures,andstrategiesofBoseandCISasagroup.
SpecificResponsibilities
·EnsurecompliancewithCISpolicies,procedures,andstrategies.
·Carryoutday-to-daystandardoperationsandprovidesupportservicestothecountryusers.
·Sourcing,procurement,coordinationandmanagementofnewsoftware,hardwareandsuppliesofthecountry.
·Providetechnicalsupportof(notlimitedto):
oEndpointcomputing
oServerComputing
oCountrywebsites
oTelephony/Conferencing
oSystemsupgradesandpatching
oSoftware/hardwareprovisionsandcontracts
oLocalITAssetManagement
oLocalITAuditchampion
oOn-premiseserverroom
oLocalsystemsadministrator
oOthertechnologiesasemerged.
·SupportofCISITILprocesses,includingIncident,Change,andReleaseManagement.
·SupportandimprovesupportmetricsandKPI’sonacontinuousbasis.
·SupportglobalITinitiativeandprojectactivitiesfortheAsia-Pacificregion.
·Bethetechnicalchampion(s)ifandwhenassigned.
oDrivetechnologyadoptionandoperationalaspectfortheregion
oBethefocalpointandconsultantofthetechnologyfortheteam
oEvaluatethecurrentstate,designandproposefuturestateofthetechnologies
oPeriodicreviewandupdateonthetrendofthetechnology
·CoverRegionalServiceDeskgroupifandwhenneeded.
Requirements
·Clientserviceorientedwithabilitytocommunicatetechnicalissuesinsimpleterms.
·Calmandpolitemannerwhendealingwithenduserseveninchallengingsituations.
·Abilitytoidentifytechnicalandnon-technicalissuesandresolveeffectively.
·Beabletoeffectivelyprioritizetasks,changesandincidentsinlinewithbothbusinessandCISrequirementsandallocateresourcesaccordingly.
·Biasforactionandfortitudetochallengethestatusquowitharesults-orientedsenseofurgency.
·Measurementdrivenwithacontinuousimprovementmindset.
·Availabilityforoccasionalworkintheeveningsorweekends.
岗位要求:
学历要求:大专
语言要求:不限
年龄要求:不限
工作年限:1-3年
篇2:外资银行CRSFATCAKYC岗位职责职位要求
职责描述:
外资银行CRS/FATCA/KYC
KeyTask
lResponsibleforclientcommunicationsandquerymanagement
lResponsibleforverificationofClientdata
lResponsibletocreate,validateandclassifyclientforCRSPADD
lCompareCRSPADDrelateddatawithCRSPADDdocumentsandescalateifanydiscrepanciesfound
lVerifyingCRSPADDdocumentationsofclientstobeadopted/reviewed
lHandleallcustomerandcontractrelatedprocessregardingrequest,verificationsandmodifications
lManageNewClientAdoptionorPeriodicReviewstream,toensurethatallrequestsareapprovedinaccordancewithregulatoryrequirementsandthebank’sinternalpolicies
lEnsureeffectiveandevendistributionofworkloadondailybasis
lPrepareteammembersforAuditandensureprocessreadinessforAudits(UpdateKOP's)
lHandleonelevelescalation,forprocessrelatedissues
lLiaisewithCRSPADDprogrammeteamtoshareanyrisks/issuesandinvolveinplanningriskmitigations/workarounds.
Requiredexperience/Skills
l0.5to3yearsofrelevantworkexperience(AML/KYC/compliancerelated)withincorporatefinancialservicesindustry,Research/AnalyticsroleinotherBanks/KPOsetc.
lGoodknowledgeofControl,Compliance,Investigation/chasingfunctionsinbanks
lGoodKnowledgeofAML/KYCregulations(FATCA,CRSPADDetc.)
lGoodininterpretingregulatoryguidelinesandassessingriskscoresandentitytypes
lGoodinidentifyingtrendsandinconsistencies
lGoodunderstandingofendtoendKYCprocess
lCommunicationandReasoningskills
lGoodreadingcomprehensionandcriticalreasoningskills
lGoodanalyticalwritingskills
lGoodcommunicationskillstocommunicateatalllevels,onshoreand&stakeholdermanagement
lSoftSkills
lAbilitytoworkindependentlyandtakeownership
lTechnicalskills
lHandsonexperienceinusinginternet
lMSOfficeexpertise,especiallyonMS-Excel.
lAbilityinformulatingsearchcriteriaandexpertiseinwebsearchtechniques
lExpertiseoninternalsystemsandresources
lAttentiontodetailsandquality
lLogicalreasoningandproblemsolving
lAbilitytotroubleshootissues
lAbilitytotranslatepoliciesintoroutineprocesses
lAbilitytotranslatepoliciesreviewprojects
工作地点:上海市浦东新区世纪大道8号国金中心二期(近2号线陆家嘴地铁站)
薪资福利:月薪8-10K+5天年假,补医保,入职体检,员工活动等等
PS:该岗位合同签到2017/12/14,根据项目进度考虑续签
岗位要求:
学历要求:不限
语言要求:不限
年龄要求:不限
工作年限:1-3年
篇3:闵行知名外资公司岗位职责职位要求
职责描述:
ScopeofResponsibilities
·ProvideonpremisetechnicalsupporttodomesticofficesandRetailDirectStoresofthecountry.
·ExecuteFieldServicesoperationalproceduresandstandardstoassurehighqualityservices.
·Manageandimprovetheinternalclientexperienceandsatisfaction.
·Workcollaborativelywiththelocal,regionalandcorporateCISgroupsforprovidingefficientandeffectivesupportservicestotheinternalclients.
·Bethetechnicalchampion(s)ofsometechnologiesassigned.
·Betheregionalorglobalproject(s)/initiative(s)ownerwhenandifassigned.
·Keepcommitments,executeobjectivesandensurecompliancewithpolicies,procedures,andstrategiesofBoseandCISasagroup.
SpecificResponsibilities
·EnsurecompliancewithCISpolicies,procedures,andstrategies.
·Carryoutday-to-daystandardoperationsandprovidesupportservicestothecountryusers.
·Sourcing,procurement,coordinationandmanagementofnewsoftware,hardwareandsuppliesofthecountry.
·Providetechnicalsupportof(notlimitedto):
oEndpointcomputing
oServerComputing
oCountrywebsites
oTelephony/Conferencing
oSystemsupgradesandpatching
oSoftware/hardwareprovisionsandcontracts
oLocalITAssetManagement
oLocalITAuditchampion
oOn-premiseserverroom
oLocalsystemsadministrator
oOthertechnologiesasemerged.
·SupportofCISITILprocesses,includingIncident,Change,andReleaseManagement.
·SupportandimprovesupportmetricsandKPI’sonacontinuousbasis.
·SupportglobalITinitiativeandprojectactivitiesfortheAsia-Pacificregion.
·Bethetechnicalchampion(s)ifandwhenassigned.
oDrivetechnologyadoptionandoperationalaspectfortheregion
oBethefocalpointandconsultantofthetechnologyfortheteam
oEvaluatethecurrentstate,designandproposefuturestateofthetechnologies
oPeriodicreviewandupdateonthetrendofthetechnology
·CoverRegionalServiceDeskgroupifandwhenneeded.
Requirements
·Clientserviceorientedwithabilitytocommunicatetechnicalissuesinsimpleterms.
·Calmandpolitemannerwhendealingwithenduserseveninchallengingsituations.
·Abilitytoidentifytechnicalandnon-technicalissuesandresolveeffectively.
·Beabletoeffectivelyprioritizetasks,changesandincidentsinlinewithbothbusinessandCISrequirementsandallocateresourcesaccordingly.
·Biasforactionandfortitudetochallengethestatusquowitharesults-orientedsenseofurgency.
·Measurementdrivenwithacontinuousimprovementmindset.
岗位要求:
学历要求:大专
语言要求:不限
年龄要求:不限
工作年限:1-3年