闵行知名外资公司岗位职责职位要求
职责描述：
ScopeofResponsibilities
·ProvideonpremisetechnicalsupporttodomesticofficesandRetailDirectStoresofthecountry.
·ExecuteFieldServicesoperationalproceduresandstandardstoassurehighqualityservices.
·Manageandimprovetheinternalclientexperienceandsatisfaction.
·Workcollaborativelywiththelocal,regionalandcorporateCISgroupsforprovidingefficientandeffectivesupportservicestotheinternalclients.
·Bethetechnicalchampion(s)ofsometechnologiesassigned.
·Betheregionalorglobalproject(s)/initiative(s)ownerwhenandifassigned.
·Keepcommitments,executeobjectivesandensurecompliancewithpolicies,procedures,andstrategiesofBoseandCISasagroup.
SpecificResponsibilities
·EnsurecompliancewithCISpolicies,procedures,andstrategies.
·Carryoutday-to-daystandardoperationsandprovidesupportservicestothecountryusers.
·Sourcing,procurement,coordinationandmanagementofnewsoftware,hardwareandsuppliesofthecountry.
·Providetechnicalsupportof(notlimitedto):
oEndpointcomputing
oServerComputing
oCountrywebsites
oTelephony/Conferencing
oSystemsupgradesandpatching
oSoftware/hardwareprovisionsandcontracts
oLocalITAssetManagement
oLocalITAuditchampion
oOn-premiseserverroom
oLocalsystemsadministrator
oOthertechnologiesasemerged.
·SupportofCISITILprocesses,includingIncident,Change,andReleaseManagement.
·SupportandimprovesupportmetricsandKPI’sonacontinuousbasis.
·SupportglobalITinitiativeandprojectactivitiesfortheAsia-Pacificregion.
·Bethetechnicalchampion(s)ifandwhenassigned.
oDrivetechnologyadoptionandoperationalaspectfortheregion
oBethefocalpointandconsultantofthetechnologyfortheteam
oEvaluatethecurrentstate,designandproposefuturestateofthetechnologies
oPeriodicreviewandupdateonthetrendofthetechnology
·CoverRegionalServiceDeskgroupifandwhenneeded.
Requirements
·Clientserviceorientedwithabilitytocommunicatetechnicalissuesinsimpleterms.
·Calmandpolitemannerwhendealingwithenduserseveninchallengingsituations.
·Abilitytoidentifytechnicalandnon-technicalissuesandresolveeffectively.
·Beabletoeffectivelyprioritizetasks,changesandincidentsinlinewithbothbusinessandCISrequirementsandallocateresourcesaccordingly.
·Biasforactionandfortitudetochallengethestatusquowitharesults-orientedsenseofurgency.
·Measurementdrivenwithacontinuousimprovementmindset.
岗位要求：
学历要求：大专
语言要求：不限
年龄要求：不限
工作年限：1-3年
篇2：知名外资银行IThelpdesksupport岗位职责职位要求
职责描述：
工作内容：
本地支持
Branchsupport
1、进行日常硬件设备维护工作，软件安装、卸载及问题处理；
Supportdailyhardwaremaintenance,softwareinstallation,uninstallandtroubleshooting.
2、协助终端用户的技术支持工作；
Assistanceforendusertechnicalsupport.
3、提供电脑及IT设备的支持服务；
ProvideenduserPCandITequipmentsupportservices.
4、实时响应及处理终端用户的问题和服务请求；
Respondandhandleenduserquestionandservicerequestinreal-time.
5、管理各类软硬件及固定资产的维护；
Manageallkindsofhardwareandsoftware,aswellasinventorymaintenance.
6、协助维护服务器、电话语音系统、网络及安全系统或其它IT设备；
Assistinservermaintenance,voicesystem,networkandsecuritysystemorotherITequipment.
7、遵照公司事件管理、问题管理、变更管理和信息安全政策执行信息技术支持服务；
ToprovideITsupportservicecomplywithcompanyIncident,Problem,Changemanagementandinformationsecuritypoliciesrequirement.
8、负责定期对硬件基础设施的晨检、巡检及事故上报；
Responsibleforregularmorningcheckandon-siteinspectionofhardwareinfrastructureandaccidentreport.
9、协助数据备份及介质管理；
Assistindatabackupandbackupmediamanagement(includingbothonsiteandoffsitebackuptapes).
10、协助本地IT项目的部署和实施；
AssistinlocalITprojectdeploymentandimplementation.
11、提供本地应用系统的技术支持，以及银行内部系统的搭建、安装、测试；
Providetechnicalsupportservicestolocalapplicationsystem,aswellasinternalsystemsrollout,installationandtest.
12、与各部门协作各项工作；
Wellcoordinationworkwithvariousdepartmentsinthebank.
13、将问题重新定位到适当的资源；
Toidentifytheproblemandassigntoappropriatesupportteam/resource.
14、信息技术设备的库存管理；
ITequipmentInventorymanagement.
15、协助公司员工进行本地监管应用系统的用户帐户管理，包括用户帐户创建，解锁，密码重置，权限修改，删除，定期用户帐户和授权批复列表再认证等工作；
SupportcompanystaffforuserIDadministrationworkforlocalbankingsystemincludinguserIDcreate,unlock,passwordreset,profilemodification,delete,regularIDandapprovermatrixrecertificationandenquiryservice.
岗位要求：
-供应商服务必须遵守CBRCIT外包风险管理指南；
-英语书面ok,口语能力可以略微放宽
-2年左右的相关银行行业工作经验；具有团队主管经验优先考虑
-对工作具有高度的热情；
-具有独立完成工作的能力；
-具有高度容忍度；
-无重大操作失误；
-熟悉终端用户支持；
-VendorservicemustbeabletocomplywithCBRCIToutsourcingriskmanagementguideline.
-ProficiencyinwrittenandspokenEnglishandMandarin
-Atleast3yearworkingexperienceinrelatedindustry.
-GoodcommandofEnglishandmandarin
-Highenergyandenthusiasm/compulsiontodowhateverittakestoreachasuccessfuloutcome
-Passionateaboutteamingforresults/abilitytoworkindependently
-Hightoleranceforambiguity
-Teamleadexperiencewillbeaplus
-Noserioususercomplaints
-Nosignificantoperatingmistake
-Proficiencyinendusersupport
薪资福利：月薪9-14K+5天年假，补医保，入职体检，员工活动等等
岗位要求：
学历要求：不限
语言要求：不限
年龄要求：不限
工作年限：1-3年
篇3：外资医药化工集团tradecompliancespecialist岗位职责职位要求
职责描述：
Responsibilities:
Manageapplicationofrelatedbusinesslicenseforregulatorygoods,e.g.drugprecursorchemical,harzardouschemical,etc.
MonitorGTSoperationandreleaseblockedordersontimelymannerbycloselycollaboratingwithotherstakeholders
ManageCustomsMasterdata(e.g.HTS,declarationelement,etc.)andControlCatrgoryMasterdata(e.g.ControlClass,PURgroupandplantsetting,etc.)
PrepareKPIreporttotrackresponse&settlementforrequestsfromI/EandGTSreleaseperglobalrequirement
Supportonothermattersassignedbytradecompliancemanager
Qualification:
Bachelordegreeofapplicationchemical,biochemicalorinternationaltrade
5yearsaboveworkingexperienceintradecomplianceorimport&exportfunction
Familiarwithofficesofrware(Excel,Word,Access,etc.)
KnowledgeofSAPECCandSAPGTSwouldbeadvantaneous
工作地点：张江（有短驳班车）
薪资福利：月薪10-15K+13薪+目标绩效奖金+五险一金+100%补充医疗+节日福利等等
岗位要求：
学历要求：本科
语言要求：不限
年龄要求：不限
工作年限：5-7年经验
篇4：外资医药化工岗位职责职位要求
职责描述：
Responsibilities:
?Manageapplicationofrelatedbusinesslicenseforregulatorygoods,e.g.drugprecursorchemical,harzardouschemical,etc.
?MonitorGTSoperationandreleaseblockedordersontimelymannerbycloselycollaboratingwithotherstakeholders
?ManageCustomsMasterdata(e.g.HTS,declarationelement,etc.)andControlCatrgoryMasterdata(e.g.ControlClass,PURgroupandplantsetting,etc.)
?PrepareKPIreporttotrackresponse&settlementforrequestsfromI/EandGTSreleaseperglobalrequirement
?Supportonothermattersassignedbytradecompliancemanager
Qualification:
?Bachelordegreeofapplicationchemical,biochemicalorinternationaltrade
?5yearsaboveworkingexperienceintradecomplianceorimport&exportfunction
?Familiarwithofficesofrware(Excel,Word,Access,etc.)
?KnowledgeofSAPECCandSAPGTSwouldbeadvantaneous
岗位要求：
学历要求：本科
语言要求：不限
年龄要求：不限
工作年限：5-10年
篇5：知名外资药企科学家（外包合同）岗位职责职位要求
职责描述：
1.PreparehighqualityCMCdocumentstosupportbusinessneedsindevelopment.
2.PreparehighqualityCMCdocumentstosupportTechOpsandotherNovartisdivisionforglobalmarketedproducts.
3.SupportpreparationofnecessarysubmissiondocumentsincollaborationwithRegCMCandDRA.
4.Meetquality,quantityandtimelinesinallassignedprojects.
Education
DegreeinScience(e.g.AnalyticalChemistry,PharmaceuticalAnalysis,Bioanalysis)orequivalent
Languages:
FluentEnglishandMandarinrequired(oralandwritten).
Experience/Professionalrequirement:
1.Workingknowledge/experienceinpharmaceuticaldevelopmentandregulatorysubmissiondocumentpreparation.
2.Abilitytoworkonmultipleprojectsunderpressureoftimeandworkload.
3.Excellentwritten/spokencommunication
4.Computerliteracy.
岗位要求：
学历要求：本科
语言要求：不限
年龄要求：不限
工作年限：不限
制度专栏
