店铺经理岗位职责描述岗位要求
职位描述:
岗位职责:
1、掌握本店的销售情况,了解竞争对手的销售、促销情况;
2、贯彻落实公司下达的销售指令,及定期向公司汇报店铺情况;
3、增强员工的工作表现及团队凝聚力。
岗位要求:
1、2年以上大型品牌服饰店销售及管理经验;
2、熟悉专卖店的整体运作流程;
3、具备卓越的销售技巧及服务意识,有较强的领导能力
4、具有知名品牌服饰销售经验者优先。
篇2:StoreManager店铺经理——AcneStudios岗位职责描述岗位要求
职位描述:
Experience:
Managmentbackground-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.Beenresponsibleforthedailysales,operationsandstaff.Workedindependentlytomeetorganizationalneeds.
Experience-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.Developedemployeestoahigherposition.
Peopledevelopment-Experienceofdevelop,trainandforstergrowtofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.
SalesandService-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.Developedstafffrombasicserviceleveltohighlevel.Workedwithclientbooksandhowtodrivetraffictothestore.
Analyzing-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.Takeactionswhenneeded.Workedwithfocusplanstoimprovetheresultsandconstantfollowups.
BusinessDrive-Focusingonensuringsales,serviceandsalesthru
Skills:
SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.
Organizedandserviceminded.Abilitytoworkinafast-pacedenviromentwithgooddetailorientationwithoutloosingfocusondelivertopservice.
FluentinEnglish(abletocommunicateandunderstandinformationfromAcneStudios)
ProifiencyinExcel/Word/Outlook
Asocialandoutgoingpersonality
Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrecuiredandalwaysfollowdeadlines.
Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovemnentsandputtheminaction.
Flexibilityinregardstoworkingschdule
Effectivecommunicatorandlistner-Respect,helpandsupportyourteamandcoworkers.
Detailoriented.Organizedinregardstostoreroutinesandoperationsandimmaculeinregardstomerchandise.
Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.
Personalitytraits:
Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.
Desiretodevelopetheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlongtermorganizationalneeds.
Opendminded-Opendmindedinallaspectsandadaptivetochange.
Passionatedaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.
PassionatedaboutAcneStudiosasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.
Expectations:
Drivestoreperformanceandalwaysstriveforhighestresults
Set,communicateandfollowuponthecompanyobjectives
Makingsurethestudioisreachingsalesbudgetandgoals
FollowupontheAcneStudiosChecklistandtakeactionswhereneeded
Planandexecuteseasonaltrainings(product,service,storeoperations)
Followuponsetactionplanswithteamofsalesassociatesandareamanager
EnsurethatthestudioisfollowingtheAcneStudiosFranchiseManual
EnsurethatthevisualstandardarefollowingtheAcneStudiosguidelines
FrequentcommunicationwithandupdateAreaManagerwhenneeded
Inspireyourteambydevelopmentalstrategiesbotforthestudioandindividuellevel
Ensureallteammembershaveenoughknowlegetoprovidetheclientswithexcellentservice
Ensureallteammembersareworkingby"Thefulltreatment"
FollowsetseasonalplanningprovidedbyAcneStudios
篇3:店铺经理店长—GoldenGoose(北京SKP)岗位职责描述岗位要求
职位描述:
日常营运:
1.通过指导和训练建立有能力而强大的团队,建立团队精神及团队内部沟通
2.负责每日店铺营运以确保每日完成销售指标
3.组织店铺晨会,保持店铺高度整洁
4.控制发票和满足预算目标,管理销售收入和备用现金
5.向办公室及零售经理汇报费用,销售报告及分析
6.维护店铺陈列以确保商品的展示和品牌的形像
7.日常库存管理
员工管理:
1.根据公司政策管理员工的表现
2.时常提供上岗培训和指导来发展和提高销售人员的能力
销售指标:
1.管理,指导和鼓舞员工完成销售目标
2.为销售人员提供现场支持以便完成销售目标
客户服务和发展:
1.处理员工投诉
2.发展和维护VIP客户
3.跟踪和维护公司客户信息数据
4.管理,指导和激发员工提供卓越的客户服务以确保客户满意
职位要求:
1.3年以上店铺经理经验
2.熟悉女装时尚及奢侈品行业,了解品牌及时尚趋势的发展
3.具有良好的沟通技巧及人际关系
4.注重客户服务和结果
5.积极主动,注重形象及细节
Experience:
Managementbackground
atleast2yearsofstoremanagingexperienceforahighendretailbrand.
-Beenresponsibleforthedailysales,operationsandstaff.
-Workedindependentlytomeetorganizationalneeds
Experience
-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.
-Developedemployeestoahigherposition.
Peopledevelopment
-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.
SalesandService
-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.
-Developedstafffrombasicserviceleveltohighlevel.
-Workedwithclientbooksandhowtodrivetraffictothestore.
Analyzing
-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.
-Takeactionswhenneeded.
workedwithfocusplanstoimprovetheresultsandconstantfollowups.
BusinessDrive
-Focusingonensuringsales,serviceandsalesthru
Skills:
1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.
2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.
3.FluentinEnglish(abletocommunicateandunderstandinformationfromGoldenGoose)
4.ProficientinExcel/Word/Outlook
5.Asocialandoutgoingpersonality
6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.
7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.
8.Flexibilityinregardstoworkingschedule
9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.
10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.
11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.
Personalitytraits:
1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.
2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.
3.Openminded-Openmindedinallaspectsandadaptivetochange.
4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.
5.PassionateaboutGoldenGooseasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.
Expectations:
1.Drivestoreperformanceandalwaysstriveforhighestresults
2.Set,communicateandfollowuponthecompanyobjectives
3.Makingsurethestudioisreachingsalesbudgetandgoals
4.FollowupontheGoldenGooseChecklistandtakeactionswhereneeded
5.Planandexecuteseasonaltraining(product,service,storeoperations)
6.Followuponsetactionplanswithteamofsalesassociatesandareamanager
7.EnsurethatthestudioisfollowingtheGoldenGooseFranchiseManual
8.EnsurethatthevisualstandardarefollowingtheGoldenGooseguidelines
9.FrequentcommunicationwithandupdateAreaManagerwhenneeded
10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel
11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice
12.Ensureallteammembersareworkingby"Thefulltreatment"
13.FollowsetseasonalplanningprovidedbyGoldenGoose.
篇4:店铺店长经理——AcneSudio岗位职责描述岗位要求
职位描述:
Experience:
Managmentbackground-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.Beenresponsibleforthedailysales,operationsandstaff.Workedindependentlytomeetorganizationalneeds.
Experience-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.Developedemployeestoahigherposition.
Peopledevelopment-Experienceofdevelop,trainandforstergrowtofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.
SalesandService-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.Developedstafffrombasicserviceleveltohighlevel.Workedwithclientbooksandhowtodrivetraffictothestore.
Analyzing-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.Takeactionswhenneeded.Workedwithfocusplanstoimprovetheresultsandconstantfollowups.
BusinessDrive-Focusingonensuringsales,serviceandsalesthru
Skills:
SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.
Organizedandserviceminded.Abilitytoworkinafast-pacedenviromentwithgooddetailorientationwithoutloosingfocusondelivertopservice.
FluentinEnglish(abletocommunicateandunderstandinformationfromAcneStudios)
ProifiencyinExcel/Word/Outlook
Asocialandoutgoingpersonality
Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrecuiredandalwaysfollowdeadlines.
Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovemnentsandputtheminaction.
Flexibilityinregardstoworkingschdule
Effectivecommunicatorandlistner-Respect,helpandsupportyourteamandcoworkers.
Detailoriented.Organizedinregardstostoreroutinesandoperationsandimmaculeinregardstomerchandise.
Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.
Personalitytraits:
Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.
Desiretodevelopetheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlongtermorganizationalneeds.
Opendminded-Opendmindedinallaspectsandadaptivetochange.
Passionatedaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.
PassionatedaboutAcneStudioasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.
Expectations:
Drivestoreperformanceandalwaysstriveforhighestresults
Set,communicateandfollowuponthecompanyobjectives
Makingsurethestudioisreachingsalesbudgetandgoals
FollowupontheAcneStudioChecklistandtakeactionswhereneeded
Planandexecuteseasonaltrainings(product,service,storeoperations)
Followuponsetactionplanswithteamofsalesassociatesandareamanager
EnsurethatthestudioisfollowingtheAcneStudioFranchiseManual
EnsurethatthevisualstandardarefollowingtheAcneStudioguidelines
FrequentcommunicationwithandupdateAreaManagerwhenneeded
Inspireyourteambydevelopmentalstrategiesbotforthestudioandindividuellevel
Ensureallteammembershaveenoughknowlegetoprovidetheclientswithexcellentservice
Ensureallteammembersareworkingby"Thefulltreatment"
FollowsetseasonalplanningprovidedbyAcneStudio
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篇5:店铺副经理店铺主管——ThomBrowne(南京德基)岗位职责描述岗位要求
职位描述:
1.协助经理完成店铺日常营运工作
2.完成销售指标
3.客户关系管理
4.维护视觉成列与店铺环境使其与品牌形象一致
5.处理客户投诉与问题
6.帮助销售人员解决店铺相关问题
7.负责相关报告
8.制服管理
9.商品数量的控制及跟进
岗位要求:
1.2年以上店铺主管或资深销售工作经验
2.需有零售行业相关经验
3.良好的沟通及人际关系
4.良好的客户服务技巧
5.积极主动,注意细节
6.有一定的电脑知识
Experience:
Managementbackground
-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.
-Beenresponsibleforthedailysales,operationsandstaff.
-Workedindependentlytomeetorganizationalneeds.
Experience
-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.
-Developedemployeestoahigherposition.
Peopledevelopment
-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.
SalesandService
-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.
-Developedstafffrombasicserviceleveltohighlevel.
-Workedwithclientbooksandhowtodrivetraffictothestore.
Analyzing
-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.
-Takeactionswhenneeded.
-Workedwithfocusplanstoimprovetheresultsandconstantfollowups.
BusinessDrive
-Focusingonensuringsales,serviceandsalesthru
Skills:
1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.
2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.
3.FluentinEnglish(abletocommunicateandunderstandinformationfromThomBrowne)
4.ProficientinExcel/Word/Outlook
5.Asocialandoutgoingpersonality
6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.
7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.
8.Flexibilityinregardstoworkingschedule
9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.
10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.
11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.
Personalitytraits:
1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.
2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.
3.Openminded-Openmindedinallaspectsandadaptivetochange.
4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.
5.PassionateaboutThomBrowneasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.
Expectations:
1.Drivestoreperformanceandalwaysstriveforhighestresults
2.Set,communicateandfollowuponthecompanyobjectives
3.Makingsurethestudioisreachingsalesbudgetandgoals
4.FollowupontheThomBrowneChecklistandtakeactionswhereneeded
5.Planandexecuteseasonaltraining(product,service,storeoperations)
6.Followuponsetactionplanswithteamofsalesassociatesandareamanager
7.EnsurethatthestudioisfollowingtheThomBrowneFranchiseManual
8.EnsurethatthevisualstandardarefollowingtheThomBrowneguidelines
9.FrequentcommunicationwithandupdateAreaManagerwhenneeded
10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel
11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice
12.EnsureallteammembersareworkingbyThomBrowne
制度专栏
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