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店铺经理岗位职责描述岗位要求

编辑:制度大全2021-07-08

职位描述

岗位职责

1、掌握本店的销售情况,了解竞争对手的销售、促销情况;

2、贯彻落实公司下达的销售指令,及定期向公司汇报店铺情况;

3、增强员工的工作表现及团队凝聚力。

岗位要求

1、2年以上大型品牌服饰店销售及管理经验;

2、熟悉专卖店的整体运作流程;

3、具备卓越的销售技巧及服务意识,有较强的领导能力

4、具有知名品牌服饰销售经验者优先。

篇2:StoreManager店铺经理——AcneStudios岗位职责描述岗位要求

职位描述

Experience:

Managmentbackground-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.Beenresponsibleforthedailysales,operationsandstaff.Workedindependentlytomeetorganizationalneeds.

Experience-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.Developedemployeestoahigherposition.

Peopledevelopment-Experienceofdevelop,trainandforstergrowtofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.

SalesandService-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.Developedstafffrombasicserviceleveltohighlevel.Workedwithclientbooksandhowtodrivetraffictothestore.

Analyzing-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.Takeactionswhenneeded.Workedwithfocusplanstoimprovetheresultsandconstantfollowups.

BusinessDrive-Focusingonensuringsales,serviceandsalesthru

Skills:

SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.

Organizedandserviceminded.Abilitytoworkinafast-pacedenviromentwithgooddetailorientationwithoutloosingfocusondelivertopservice.

FluentinEnglish(abletocommunicateandunderstandinformationfromAcneStudios)

ProifiencyinExcel/Word/Outlook

Asocialandoutgoingpersonality

Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrecuiredandalwaysfollowdeadlines.

Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovemnentsandputtheminaction.

Flexibilityinregardstoworkingschdule

Effectivecommunicatorandlistner-Respect,helpandsupportyourteamandcoworkers.

Detailoriented.Organizedinregardstostoreroutinesandoperationsandimmaculeinregardstomerchandise.

Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.

Personalitytraits:

Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.

Desiretodevelopetheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlongtermorganizationalneeds.

Opendminded-Opendmindedinallaspectsandadaptivetochange.

Passionatedaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.

PassionatedaboutAcneStudiosasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.

Expectations:

Drivestoreperformanceandalwaysstriveforhighestresults

Set,communicateandfollowuponthecompanyobjectives

Makingsurethestudioisreachingsalesbudgetandgoals

FollowupontheAcneStudiosChecklistandtakeactionswhereneeded

Planandexecuteseasonaltrainings(product,service,storeoperations)

Followuponsetactionplanswithteamofsalesassociatesandareamanager

EnsurethatthestudioisfollowingtheAcneStudiosFranchiseManual

EnsurethatthevisualstandardarefollowingtheAcneStudiosguidelines

FrequentcommunicationwithandupdateAreaManagerwhenneeded

Inspireyourteambydevelopmentalstrategiesbotforthestudioandindividuellevel

Ensureallteammembershaveenoughknowlegetoprovidetheclientswithexcellentservice

Ensureallteammembersareworkingby"Thefulltreatment"

FollowsetseasonalplanningprovidedbyAcneStudios

篇3:店铺经理店长—GoldenGoose(北京SKP)岗位职责描述岗位要求

职位描述

日常营运:

1.通过指导和训练建立有能力而强大的团队,建立团队精神及团队内部沟通

2.负责每日店铺营运以确保每日完成销售指标

3.组织店铺晨会,保持店铺高度整洁

4.控制发票和满足预算目标,管理销售收入和备用现金

5.向办公室及零售经理汇报费用,销售报告及分析

6.维护店铺陈列以确保商品的展示和品牌的形像

7.日常库存管理

员工管理:

1.根据公司政策管理员工的表现

2.时常提供上岗培训和指导来发展和提高销售人员的能力

销售指标:

1.管理,指导和鼓舞员工完成销售目标

2.为销售人员提供现场支持以便完成销售目标

客户服务和发展:

1.处理员工投诉

2.发展和维护VIP客户

3.跟踪和维护公司客户信息数据

4.管理,指导和激发员工提供卓越的客户服务以确保客户满意

职位要求

1.3年以上店铺经理经验

2.熟悉女装时尚及奢侈品行业,了解品牌及时尚趋势的发展

3.具有良好的沟通技巧及人际关系

4.注重客户服务和结果

5.积极主动,注重形象及细节

Experience:

Managementbackground

atleast2yearsofstoremanagingexperienceforahighendretailbrand.

-Beenresponsibleforthedailysales,operationsandstaff.

-Workedindependentlytomeetorganizationalneeds

Experience

-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.

-Developedemployeestoahigherposition.

Peopledevelopment

-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.

SalesandService

-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.

-Developedstafffrombasicserviceleveltohighlevel.

-Workedwithclientbooksandhowtodrivetraffictothestore.

Analyzing

-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.

-Takeactionswhenneeded.

workedwithfocusplanstoimprovetheresultsandconstantfollowups.

BusinessDrive

-Focusingonensuringsales,serviceandsalesthru

Skills:

1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.

2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.

3.FluentinEnglish(abletocommunicateandunderstandinformationfromGoldenGoose)

4.ProficientinExcel/Word/Outlook

5.Asocialandoutgoingpersonality

6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.

7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.

8.Flexibilityinregardstoworkingschedule

9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.

10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.

11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.

Personalitytraits:

1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.

2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.

3.Openminded-Openmindedinallaspectsandadaptivetochange.

4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.

5.PassionateaboutGoldenGooseasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.

Expectations:

1.Drivestoreperformanceandalwaysstriveforhighestresults

2.Set,communicateandfollowuponthecompanyobjectives

3.Makingsurethestudioisreachingsalesbudgetandgoals

4.FollowupontheGoldenGooseChecklistandtakeactionswhereneeded

5.Planandexecuteseasonaltraining(product,service,storeoperations)

6.Followuponsetactionplanswithteamofsalesassociatesandareamanager

7.EnsurethatthestudioisfollowingtheGoldenGooseFranchiseManual

8.EnsurethatthevisualstandardarefollowingtheGoldenGooseguidelines

9.FrequentcommunicationwithandupdateAreaManagerwhenneeded

10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel

11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice

12.Ensureallteammembersareworkingby"Thefulltreatment"

13.FollowsetseasonalplanningprovidedbyGoldenGoose.

篇4:店铺店长经理——AcneSudio岗位职责描述岗位要求

职位描述

Experience:

Managmentbackground-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.Beenresponsibleforthedailysales,operationsandstaff.Workedindependentlytomeetorganizationalneeds.

Experience-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.Developedemployeestoahigherposition.

Peopledevelopment-Experienceofdevelop,trainandforstergrowtofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.

SalesandService-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.Developedstafffrombasicserviceleveltohighlevel.Workedwithclientbooksandhowtodrivetraffictothestore.

Analyzing-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.Takeactionswhenneeded.Workedwithfocusplanstoimprovetheresultsandconstantfollowups.

BusinessDrive-Focusingonensuringsales,serviceandsalesthru

Skills:

SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.

Organizedandserviceminded.Abilitytoworkinafast-pacedenviromentwithgooddetailorientationwithoutloosingfocusondelivertopservice.

FluentinEnglish(abletocommunicateandunderstandinformationfromAcneStudios)

ProifiencyinExcel/Word/Outlook

Asocialandoutgoingpersonality

Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrecuiredandalwaysfollowdeadlines.

Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovemnentsandputtheminaction.

Flexibilityinregardstoworkingschdule

Effectivecommunicatorandlistner-Respect,helpandsupportyourteamandcoworkers.

Detailoriented.Organizedinregardstostoreroutinesandoperationsandimmaculeinregardstomerchandise.

Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.

Personalitytraits:

Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.

Desiretodevelopetheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlongtermorganizationalneeds.

Opendminded-Opendmindedinallaspectsandadaptivetochange.

Passionatedaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.

PassionatedaboutAcneStudioasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.

Expectations:

Drivestoreperformanceandalwaysstriveforhighestresults

Set,communicateandfollowuponthecompanyobjectives

Makingsurethestudioisreachingsalesbudgetandgoals

FollowupontheAcneStudioChecklistandtakeactionswhereneeded

Planandexecuteseasonaltrainings(product,service,storeoperations)

Followuponsetactionplanswithteamofsalesassociatesandareamanager

EnsurethatthestudioisfollowingtheAcneStudioFranchiseManual

EnsurethatthevisualstandardarefollowingtheAcneStudioguidelines

FrequentcommunicationwithandupdateAreaManagerwhenneeded

Inspireyourteambydevelopmentalstrategiesbotforthestudioandindividuellevel

Ensureallteammembershaveenoughknowlegetoprovidetheclientswithexcellentservice

Ensureallteammembersareworkingby"Thefulltreatment"

FollowsetseasonalplanningprovidedbyAcneStudio

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篇5:店铺副经理店铺主管——ThomBrowne(南京德基)岗位职责描述岗位要求

职位描述

1.协助经理完成店铺日常营运工作

2.完成销售指标

3.客户关系管理

4.维护视觉成列与店铺环境使其与品牌形象一致

5.处理客户投诉与问题

6.帮助销售人员解决店铺相关问题

7.负责相关报告

8.制服管理

9.商品数量的控制及跟进

岗位要求

1.2年以上店铺主管或资深销售工作经验

2.需有零售行业相关经验

3.良好的沟通及人际关系

4.良好的客户服务技巧

5.积极主动,注意细节

6.有一定的电脑知识

Experience:

Managementbackground

-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.

-Beenresponsibleforthedailysales,operationsandstaff.

-Workedindependentlytomeetorganizationalneeds.

Experience

-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.

-Developedemployeestoahigherposition.

Peopledevelopment

-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.

SalesandService

-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.

-Developedstafffrombasicserviceleveltohighlevel.

-Workedwithclientbooksandhowtodrivetraffictothestore.

Analyzing

-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.

-Takeactionswhenneeded.

-Workedwithfocusplanstoimprovetheresultsandconstantfollowups.

BusinessDrive

-Focusingonensuringsales,serviceandsalesthru

Skills:

1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.

2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.

3.FluentinEnglish(abletocommunicateandunderstandinformationfromThomBrowne)

4.ProficientinExcel/Word/Outlook

5.Asocialandoutgoingpersonality

6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.

7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.

8.Flexibilityinregardstoworkingschedule

9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.

10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.

11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.

Personalitytraits:

1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.

2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.

3.Openminded-Openmindedinallaspectsandadaptivetochange.

4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.

5.PassionateaboutThomBrowneasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.

Expectations:

1.Drivestoreperformanceandalwaysstriveforhighestresults

2.Set,communicateandfollowuponthecompanyobjectives

3.Makingsurethestudioisreachingsalesbudgetandgoals

4.FollowupontheThomBrowneChecklistandtakeactionswhereneeded

5.Planandexecuteseasonaltraining(product,service,storeoperations)

6.Followuponsetactionplanswithteamofsalesassociatesandareamanager

7.EnsurethatthestudioisfollowingtheThomBrowneFranchiseManual

8.EnsurethatthevisualstandardarefollowingtheThomBrowneguidelines

9.FrequentcommunicationwithandupdateAreaManagerwhenneeded

10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel

11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice

12.EnsureallteammembersareworkingbyThomBrowne

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