店铺副经理店铺主管——IsabelMarant(上海IAPM)岗位职责描述岗位要求
职位描述:
1.协助经理完成店铺日常营运工作
2.完成销售指标
3.客户关系管理
4.维护视觉成列与店铺环境使其与品牌形象一致
5.处理客户投诉与问题
6.帮助销售人员解决店铺相关问题
7.负责相关报告
8.制服管理
9.商品数量的控制及跟进
岗位要求:
1.2年以上店铺主管或资深销售工作经验
2.需有零售行业相关经验
3.良好的沟通及人际关系
4.良好的客户服务技巧
5.积极主动,注意细节
6.有一定的电脑知识
Experience:
Managementbackground
-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.
-Beenresponsibleforthedailysales,operationsandstaff.
-Workedindependentlytomeetorganizationalneeds.
Experience
-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.
-Developedemployeestoahigherposition.
Peopledevelopment
-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.
SalesandService
-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.
-Developedstafffrombasicserviceleveltohighlevel.
-Workedwithclientbooksandhowtodrivetraffictothestore.
Analyzing
-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.
-Takeactionswhenneeded.
-Workedwithfocusplanstoimprovetheresultsandconstantfollowups.
BusinessDrive
-Focusingonensuringsales,serviceandsalesthru
Skills:
1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.
2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.
3.FluentinEnglish(abletocommunicateandunderstandinformationfromIsabelMarant)
4.ProficientinExcel/Word/Outlook
5.Asocialandoutgoingpersonality
6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.
7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.
8.Flexibilityinregardstoworkingschedule
9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.
10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.
11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.
Personalitytraits:
1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.
2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.
3.Openminded-Openmindedinallaspectsandadaptivetochange.
4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.
5.PassionateaboutIsabelMarantasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.
Expectations:
1.Drivestoreperformanceandalwaysstriveforhighestresults
2.Set,communicateandfollowuponthecompanyobjectives
3.Makingsurethestudioisreachingsalesbudgetandgoals
4.FollowupontheIsabelMarantChecklistandtakeactionswhereneeded
5.Planandexecuteseasonaltraining(product,service,storeoperations)
6.Followuponsetactionplanswithteamofsalesassociatesandareamanager
7.EnsurethatthestudioisfollowingtheIsabelMarantFranchiseManual
8.Ensurethatthevisualstandardarefollowingtheguidelines
9.FrequentcommunicationwithandupdateAreaManagerwhenneeded
10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel
11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice
12.EnsureallteammembersareworkingbyIsabelMarant
篇2:店铺副经理店铺主管——ThomBrowen(北京SKP)岗位职责描述岗位要求
职位描述:
1.协助经理完成店铺日常营运工作
2.完成销售指标
3.客户关系管理
4.维护视觉成列与店铺环境使其与品牌形象一致
5.处理客户投诉与问题
6.帮助销售人员解决店铺相关问题
7.负责相关报告
8.制服管理
9.商品数量的控制及跟进
岗位要求:
1.2年以上店铺主管或资深销售工作经验
2.需有零售行业相关经验
3.良好的沟通及人际关系
4.良好的客户服务技巧
5.积极主动,注意细节
6.有一定的电脑知识
Experience:
Managementbackground
-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.
-Beenresponsibleforthedailysales,operationsandstaff.
-Workedindependentlytomeetorganizationalneeds.
Experience
-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.
-Developedemployeestoahigherposition.
Peopledevelopment
-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.
SalesandService
-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.
-Developedstafffrombasicserviceleveltohighlevel.
-Workedwithclientbooksandhowtodrivetraffictothestore.
Analyzing
-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.
-Takeactionswhenneeded.
-Workedwithfocusplanstoimprovetheresultsandconstantfollowups.
BusinessDrive
-Focusingonensuringsales,serviceandsalesthru
Skills:
1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.
2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.
3.FluentinEnglish(abletocommunicateandunderstandinformationfromThomBrowne)
4.ProficientinExcel/Word/Outlook
5.Asocialandoutgoingpersonality
6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.
7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.
8.Flexibilityinregardstoworkingschedule
9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.
10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.
11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.
Personalitytraits:
1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.
2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.
3.Openminded-Openmindedinallaspectsandadaptivetochange.
4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.
5.PassionateaboutThomBrowneasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.
Expectations:
1.Drivestoreperformanceandalwaysstriveforhighestresults
2.Set,communicateandfollowuponthecompanyobjectives
3.Makingsurethestudioisreachingsalesbudgetandgoals
4.FollowupontheThomBrowneChecklistandtakeactionswhereneeded
5.Planandexecuteseasonaltraining(product,service,storeoperations)
6.Followuponsetactionplanswithteamofsalesassociatesandareamanager
7.EnsurethatthestudioisfollowingtheThomBrowneFranchiseManual
8.EnsurethatthevisualstandardarefollowingtheThomBrowneguidelines
9.FrequentcommunicationwithandupdateAreaManagerwhenneeded
10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel
11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice
12.Ensureallteammembersareworkingby"Thefulltreatment"
13.FollowsetseasonalplanningprovidedbyThomBrowne
篇3:店铺副经理店铺主管——GoldenGoose(北京SKP)岗位职责描述岗位要求
职位描述:
日常营运:
1.通过指导和训练建立有能力而强大的团队,建立团队精神及团队内部沟通
2.负责每日店铺营运以确保每日完成销售指标
3.组织店铺晨会,保持店铺高度整洁
4.控制发票和满足预算目标,管理销售收入和备用现金
5.向办公室及零售经理汇报费用,销售报告及分析
6.维护店铺陈列以确保商品的展示和品牌的形像
7.日常库存管理
员工管理:
1.根据公司政策管理员工的表现
2.时常提供上岗培训和指导来发展和提高销售人员的能力
销售指标:
1.管理,指导和鼓舞员工完成销售目标
2.为销售人员提供现场支持以便完成销售目标
客户服务和发展:
1.处理员工投诉
2.发展和维护VIP客户
3.跟踪和维护公司客户信息数据
4.管理,指导和激发员工提供卓越的客户服务以确保客户满意
职位要求:
1.五年以上店铺经理经验
2.熟悉女装时尚及奢侈品行业,了解品牌及时尚趋势的发展
3.具有良好的沟通技巧及人际关系
4.注重客户服务和结果
5.积极主动,注重形象及细节
篇4:店铺副经理店铺主管——IsabelMarant(深圳万象城)岗位职责描述岗位要求
职位描述:
1.协助经理完成店铺日常营运工作
2.完成销售指标
3.客户关系管理
4.维护视觉成列与店铺环境使其与品牌形象一致
5.处理客户投诉与问题
6.帮助销售人员解决店铺相关问题
7.负责相关报告
8.制服管理
9.商品数量的控制及跟进
岗位要求:
1.2年以上店铺主管或资深销售工作经验
2.需有零售行业相关经验
3.良好的沟通及人际关系
4.良好的客户服务技巧
5.积极主动,注意细节
6.有一定的电脑知识
Experience:
Managementbackground
-Atleast2yearsofstoremanagingexperienceforahighendretailbrand.
-Beenresponsibleforthedailysales,operationsandstaff.
-Workedindependentlytomeetorganizationalneeds.
Experience
-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.
-Developedemployeestoahigherposition.
Peopledevelopment
-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.
SalesandService
-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.
-Developedstafffrombasicserviceleveltohighlevel.
-Workedwithclientbooksandhowtodrivetraffictothestore.
Analyzing
-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.
-Takeactionswhenneeded.
-Workedwithfocusplanstoimprovetheresultsandconstantfollowups.
BusinessDrive
-Focusingonensuringsales,serviceandsalesthru
Skills:
1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.
2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.
3.FluentinEnglish(abletocommunicateandunderstandinformationfromIsabelMarant)
4.ProficientinExcel/Word/Outlook
5.Asocialandoutgoingpersonality
6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.
7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.
8.Flexibilityinregardstoworkingschedule
9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.
10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.
11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.
Personalitytraits:
1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.
2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.
3.Openminded-Openmindedinallaspectsandadaptivetochange.
4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.
5.PassionateaboutIsabelMarantasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.
Expectations:
1.Drivestoreperformanceandalwaysstriveforhighestresults
2.Set,communicateandfollowuponthecompanyobjectives
3.Makingsurethestudioisreachingsalesbudgetandgoals
4.FollowupontheIsabelMarantChecklistandtakeactionswhereneeded
5.Planandexecuteseasonaltraining(product,service,storeoperations)
6.Followuponsetactionplanswithteamofsalesassociatesandareamanager
7.EnsurethatthestudioisfollowingtheIsabelMarantFranchiseManual
8.Ensurethatthevisualstandardarefollowingtheguidelines
9.FrequentcommunicationwithandupdateAreaManagerwhenneeded
10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel
11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice
12.Ensureallteammembersareworkingby"Thefulltreatment"
13.FollowsetseasonalplanningprovidedbyIsabelMarant
篇5:店铺副经理店铺主管——高端设计师品牌(香港)岗位职责描述岗位要求
职位描述:
Managementbackground
-Atleast2yearsofstoremanagingexperienceforahigh-endretailbrand.
-Beenresponsibleforthedailysales,operations,andstaff.
-Workedindependentlytomeetorganizationalneeds.
Experience
-Atleast2yearsofexperienceinmanaginganddevelopingateamwith5peopleormore.
-Developedemployeestoahigherposition.
Peopledevelopment
-Experienceofdeveloping,trainandfosterthegrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.
SalesandService
-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.
-Developedstafffrombasicserviceleveltoahighlevel.
-Workedwithclientbooksandhowtodrivetraffictothestore.
Analyzing
-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.
-Takeactionswhenneeded.
-Workedwithfocusplanstoimprovetheresultsandconstantfollow-ups.
BusinessDrive
-Focusingonensuringsales,service,andsalesthru
Skills:
1.Sales-drivenandresultorientedFocusingonensuringsales,service,andsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.
2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutlosingfocusondeliveringtopservice.
3.FluentinEnglish(abletocommunicateandunderstandinformationfromtheHQ)
4.ProficientinExcel/Word/Outlook
5.Asocialandoutgoingpersonality
6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.
7.Highlymotivated,self-initiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.
8.Flexibilityinregardstotheworkingschedule
9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.
10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstothemerchandise.
11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.
Personalitytraits:
1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.
2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringthegrowthofpeopleinordertomeetlong-termorganizationalneeds.
3.Openminded-Openmindedinallaspectsandadaptivetochange.
4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.
Expectations:
1.Drivestoreperformanceandalwaysstriveforthehighestresults
2.Set,communicateandfollowuponthecompanyobjectives
3.Makingsurethestudioisreachingsalesbudgetandgoals
4.Followuponthechecklistandtakeactionswhereneeded
5.Planandexecuteseasonaltraining(product,service,storeoperations)
6.Followuponsetactionplanswithateamofsalesassociatesandareamanager
7.Followsetseasonalplanningprovidedbyus
8.Ensurethatthevisualstandardisfollowingtheguidelines
9.FrequentcommunicationwithanupdateAreaManagerwhenneeded
10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel
11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice
12.Ensureallteammembersareworkingby
制度专栏
热点制度职责
- 店铺副经理店铺主管——ThomBrowen(北京SKP)岗位职责描述岗位要求
- 店铺经理店长——GoldenGoose(上海国贸汇OneITC)岗位职责描述岗位要求
- 店铺店长经理——IsabelMarant岗位职责描述岗位要求
- 店铺店长经理——ThomBrowne(南京德基)岗位职责描述岗位要求
- 店铺副经理店铺主管——GoldenGoose(北京SKP)岗位职责描述岗位要求
- 店铺副经理店铺主管——IsabelMarant(深圳万象城)岗位职责描述岗位要求
- 店铺副经理店铺主管——高端设计师品牌(香港)岗位职责描述岗位要求
- 店铺店长经理——GoldenGoose(上海国贸汇OneITC)岗位职责描述岗位要求
- 店铺店长经理——AcneStudio(深圳万象城)岗位职责描述岗位要求
- 店铺副经理店铺主管——GoldenGoose(上海国贸汇OneITC)岗位职责描述岗位要求