PartsorderManagementandCustomerServiceManager岗位职责描述岗位要求 - 制度大全
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PartsorderManagementandCustomerServiceManager岗位职责描述岗位要求

编辑:制度大全2021-06-17

职位描述

PartsorderManagementandCustomerServiceManager

AsManagerforpartsordermanagementandcustomerserviceyouwillberesponsiblefordevelopingconsistentlyimprovingordermanagementprocessandcustomerserviceSOPbycoordinatingwithsupplierandeachdealer,actingasentrypointcontactofescalationforcustomercomplaintsandissueresolution

Department

Aftersales.

LOCATION

China,Shanghai

RESPONSIBILITIES

-OrdermanagementSOPdevelopmentandintegration-STK,EMEandVORforrepairorder

-BackorderfollowupandsolutionespeciallyforcriticalBO

-Recallchampionleadtoinsureallrecallpartsavailabilityanddistributionontime

-VORandcriticalordercaseinitiationandescalation

-Claimmanagementprocessenhancement

-Closelyworkingwithotherfunctioninpartsincludingbutnotlimitedtoinventoryplanning,logisticsandwarehousetoincreaseserviceleveltodealer

-Trainingdealerfororderprocess

QUALIFICATIONS(keywordsonly)

Musthave

-Knowledgeofsupplychainandoperationflow,minimumof5yearsofexperience.

-Strongproblemidentifiedandresolvingskill,basedondeepknow-howtothecomplicatedlogisticflow

-Mustbeabletotrackdailyperformanceanddevelopcorrectiveactionsifperformancelevelisnotbeingachievedatasatisfactorylevel

-Englishfluent

Candidate:

OtherOEM/crossindustry:nopreference.Knowledgeofautopartscatalogsystemspreferred

篇2:CustomsClearance岗位职责描述岗位要求

职位描述

CustomsClearance

AsManagerforCustomsClearanceyouwillberesponsiblefordirectlyleadingthecustomsbrokertoinsuresmoothdailycustomsoperationincompliancemanner

Department

Aftersales.

LOCATION

China,Shanghai

RESPONSIBILITIES

-ResponsibleforpartscustomsrelateddailyoperationKPItargetattainment

-CustomsandCIQrelatedprocessesandpolicyimplementation

-Operationalprocessesimplementationandauditingforcomplianceconcerningcustomspractices

-Datacollectionandtrackingforperformanceandkeyindicatortargetsetting,reviewandcontingencyplan

-Financialtrackingforcustomsandint.inboundandoutboundrelatedoperationcost,andworkingwithfinance

-Projectmanagementandcoordinationwithallpartieswithinsupplychain,financeandlogistic

QUALIFICATIONS(keywordsonly)

Musthave

-Mustbeabletoworkwiththirdpartylogisticsprovidersforstreamlinescommunicationandprocessflows

-Projectmanagementskillsaswellasfinancial/accountingknowledge

-Excellentorganizationalskills,goodfollowupability,andgoodcommunicationskills

-Englishfluent

Candidate:

-OtherOEM/crossindustry:Knowledgeofcustomsrelatedexperienceinautomotiveindustryismust;Supervisorexperienceingovernmentrelations,customs,orsupplychainmanagementispreferred

篇3:Aftersalestrainingoperationsupervisor售后培训运营主管岗位职责描述岗位要求

职位描述

Aftersalestrainingoperationsupervisor售后培训运营主管

A.Responsibilities职责

1.Aftersalestrainingsystemandpolicyoptimization

售后培训体系及政策优化

2.Dealertrainingprocesscreationandoptimization

经销商培训流程创建及优化

3.Trainingcoursestructureconstructionandimplementation

培训课程架构搭建及实施

4.Aftersalescrossfunctioncommunicationandcoordination

售后各业务板块培训沟通及协调

5.Dealertrainingcoordination

经销商培训事宜协调

6.Trainingeffectivenessevaluationandoptimization

培训效果评估及优化

7.Trainingknowledgebasesettingupandmaintenance

建立及维护售后培训知识库

B.Requirements要求:

1.Industrybackground:

行业背景?Trainingexperience≥5years5年及以上培训有关的工作经验

?Workexperience≥8years工作经验8年及以上

2.Knowledgeandskills:

知识技能?Strongtrainingstructureandprocessrelated

熟悉培训体训及相关流程

?UnderstandingAftersalesbusiness

了解汽车售后业务

?Goodcommunicationandcomprehensionskill

良好的交流及理解能力

?Teamworkspirit,workunderpressure,andlogicalthinkingnecessary

团队协作精神,可抗压以及良好的逻辑思维

3.Education/Training:

教育/培训?Bachelordegreeorabove

?专科及以上

4.Competencies:其他?FluentChinese/Englishwrittenandspokenlanguageskills

中英文语言读写能力流利

?MSOffice

熟练使用办公软件

5.Languageskills语言:?English英文;Chinese中文

6.Workinglocation地址:?Shanghai上海

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