PartsorderManagementandCustomerServiceManager岗位职责描述岗位要求
职位描述:
PartsorderManagementandCustomerServiceManager
AsManagerforpartsordermanagementandcustomerserviceyouwillberesponsiblefordevelopingconsistentlyimprovingordermanagementprocessandcustomerserviceSOPbycoordinatingwithsupplierandeachdealer,actingasentrypointcontactofescalationforcustomercomplaintsandissueresolution
Department
Aftersales.
LOCATION
China,Shanghai
RESPONSIBILITIES
-OrdermanagementSOPdevelopmentandintegration-STK,EMEandVORforrepairorder
-BackorderfollowupandsolutionespeciallyforcriticalBO
-Recallchampionleadtoinsureallrecallpartsavailabilityanddistributionontime
-VORandcriticalordercaseinitiationandescalation
-Claimmanagementprocessenhancement
-Closelyworkingwithotherfunctioninpartsincludingbutnotlimitedtoinventoryplanning,logisticsandwarehousetoincreaseserviceleveltodealer
-Trainingdealerfororderprocess
QUALIFICATIONS(keywordsonly)
Musthave
-Knowledgeofsupplychainandoperationflow,minimumof5yearsofexperience.
-Strongproblemidentifiedandresolvingskill,basedondeepknow-howtothecomplicatedlogisticflow
-Mustbeabletotrackdailyperformanceanddevelopcorrectiveactionsifperformancelevelisnotbeingachievedatasatisfactorylevel
-Englishfluent
Candidate:
OtherOEM/crossindustry:nopreference.Knowledgeofautopartscatalogsystemspreferred
篇2:CustomsClearance岗位职责描述岗位要求
职位描述:
CustomsClearance
AsManagerforCustomsClearanceyouwillberesponsiblefordirectlyleadingthecustomsbrokertoinsuresmoothdailycustomsoperationincompliancemanner
Department
Aftersales.
LOCATION
China,Shanghai
RESPONSIBILITIES
-ResponsibleforpartscustomsrelateddailyoperationKPItargetattainment
-CustomsandCIQrelatedprocessesandpolicyimplementation
-Operationalprocessesimplementationandauditingforcomplianceconcerningcustomspractices
-Datacollectionandtrackingforperformanceandkeyindicatortargetsetting,reviewandcontingencyplan
-Financialtrackingforcustomsandint.inboundandoutboundrelatedoperationcost,andworkingwithfinance
-Projectmanagementandcoordinationwithallpartieswithinsupplychain,financeandlogistic
QUALIFICATIONS(keywordsonly)
Musthave
-Mustbeabletoworkwiththirdpartylogisticsprovidersforstreamlinescommunicationandprocessflows
-Projectmanagementskillsaswellasfinancial/accountingknowledge
-Excellentorganizationalskills,goodfollowupability,andgoodcommunicationskills
-Englishfluent
Candidate:
-OtherOEM/crossindustry:Knowledgeofcustomsrelatedexperienceinautomotiveindustryismust;Supervisorexperienceingovernmentrelations,customs,orsupplychainmanagementispreferred
篇3:Aftersalestrainingoperationsupervisor售后培训运营主管岗位职责描述岗位要求
职位描述:
Aftersalestrainingoperationsupervisor售后培训运营主管
A.Responsibilities职责
1.Aftersalestrainingsystemandpolicyoptimization
售后培训体系及政策优化
2.Dealertrainingprocesscreationandoptimization
经销商培训流程创建及优化
3.Trainingcoursestructureconstructionandimplementation
培训课程架构搭建及实施
4.Aftersalescrossfunctioncommunicationandcoordination
售后各业务板块培训沟通及协调
5.Dealertrainingcoordination
经销商培训事宜协调
6.Trainingeffectivenessevaluationandoptimization
培训效果评估及优化
7.Trainingknowledgebasesettingupandmaintenance
建立及维护售后培训知识库
B.Requirements要求:
1.Industrybackground:
行业背景?Trainingexperience≥5years5年及以上培训有关的工作经验
?Workexperience≥8years工作经验8年及以上
2.Knowledgeandskills:
知识技能?Strongtrainingstructureandprocessrelated
熟悉培训体训及相关流程
?UnderstandingAftersalesbusiness
了解汽车售后业务
?Goodcommunicationandcomprehensionskill
良好的交流及理解能力
?Teamworkspirit,workunderpressure,andlogicalthinkingnecessary
团队协作精神,可抗压以及良好的逻辑思维
3.Education/Training:
教育/培训?Bachelordegreeorabove
?专科及以上
4.Competencies:其他?FluentChinese/Englishwrittenandspokenlanguageskills
中英文语言读写能力流利
?MSOffice
熟练使用办公软件
5.Languageskills语言:?English英文;Chinese中文
6.Workinglocation地址:?Shanghai上海
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