销售客户服务专员岗位职责
客户服务销售专员(储备干部)税友软件集团股份有限公司四川分公司税友软件集团股份有限公司四川分公司,四川税友,税友岗位职责:
1.负责四川地区代税代账产品销售工作,维护好客户关系,做好信息收集工作;
2.通过销售漏斗和CRM系统,与财务公司负责人、业务主管、部门经理等开展营销沟通工作;
3.负责商务谈判、合同签订、催款续费、实施服务对接等营销工作;
4.通过销售活动、业务交流会、操作培训会等渠道完成代账产品推广及运营;
5.负责市场信息及竞争对手产品的收集;
6.负责整理和开发目标客户群体,将客户分类区分,向目标客户呈现我们的产品价值,保障产品的使用率;
7.完成上级交办的临时工作。
任职要求:
1、大专及以上学历,从事销售工作工作4年以下;
2、有软件销售经验者优先;
3、吃苦耐劳、有较好的学习能力;
福利:
周末双休、入职即购买五险一金、每年调薪一次、年底14薪-15薪、意外险、带薪年假、探亲费报销、餐补、话补、证书补贴、高温补贴、取暖费、过节费、生日礼品、结婚礼金、丧事慰问金、年度体检、年度旅游、脱产培训等各种员工关怀。
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篇2：客户服务客服专员岗位职责
客户服务/投诉处理/客服专员驿舒达酒店预订服务(上海)有限公司驿舒达酒店预订服务(上海)有限公司,hrs,驿舒达WearelookingforaShanghaibased2ndLevelAgentChina(m/f)thatprovidescontributiontothecontinuousimprovementofservicesforHRScustomers.
AtHRSGROUP“Welovetomakeithappen”:Wearetheworld’sleadinghotelsolutionsproviderandenablebusinessandleisuretravelerstosearch,bookandstayincontroloftheirhotelaccommodation.Itisourgoaltomakethebookingexperiencesimpleandsmart.Ourbookingportalscombinemorethan850,000accommodationsworldwideandformthebasisforourinnovativeend-to-endsolutionsweareofferingtoglobalcorporations.TheHRSGROUPcontinuestoexpandandemploysmorethan1,500peoplein27officesacrosstheworld–includingCologne,Shanghai,London,MumbaiandSydney.
Tofuelourinternationalgrowthwearelookingforentrepreneurialminds,whoarepassionateandresult-driven,haveastrongteam-spiritandwilltakeonthechallengetopioneertheeverchangingtravelindustry.DoyoualsowanttomakeithappenatHRS?
Thechallengeyouareupfor.
-Takeend-to-endresponsibilityofdealingwithcomplaintsfromHRScustomerswithexcellentqualityandservicestandards
-Clarifythecausesofcustomercomplaintswithinternalandexternalcontacts
-Processthecustomercomplaintswithoptimalsolution
-Maintainandmanagethecustomerdatainthesystem
-Participateinprocessoptimizationproject
Thecommitmentyoubring
-Bachelor’sdegreeorabove
-3yearsofworkingexperienceincomplaintmanagement,ideallyinthehospitalityortourismindustry
-GoodknowledgeinPCapplication,withproficiencyinusingCall-Centre-Systemsorotherrelatedspecifiedsoftware
-Astructured,independentandserviceorientedworkingstyle
-FluencyinEnglish,spokenandwritten
Therewardyouget
-AhighimpactQualitySpecialistrolewithhighdegreesofresponsibilityandautonomy
-Plentyofroomforpersonalgrowthandprofessionaldevelopment
-Ahighlytalented,passionateandinternationalteamthatrevolutionizesthetravelindustry
-Strongteamperformanceandatransparentresultsfocustowardsoneshareddirection
-Amodernworkingenvironment
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