NOC工程师岗位职责任职要求
NOC工程师岗位职责
NOC工程师TheNOCEngineerwillproactivelymonitorandadministerallmonitoring
systemsensuringmaximumuptimeandsystemavailabilitytothebusiness.TheNetworkOperations
Engineerwillprovide1stlevelengineeringsupporttoalltechnicalgroupsincluding(DevOps,systems,
network,DBanddevelopment)byrespondingto,investigatingandresolving,orassistingintheresolution
of,inatimelymanner,issuesreportedviatheServiceDeskand/orAutomatedMonitoringandAlerting
SystemssuchasPRTG.TheNetworkOperationsEngineerwillassisttheDevOpsandinfrastructure
teamsinday-to-dayadministrativetasksandprojects.Performresponsibilitiesinaccordancewithall
companystandards,policiesandproceduresbydoingthefollowingduties.
Provide1stLevelEngineeringandAdministrativesupportforDevOps,network,Windows,and
Linuxbasedinfrastructureandsystems.
?AssistTechnologyOperationsEngineeringstaffinday-to-dayengineeringandadministrative
duties.
?AssistTechnologyOperationsEngineeringstaffinimplementations,upgradesandpatchesof
systems.
?WorkaspartoftheNOCteaminsupportofbusinessobjectives,troubleshootingissuesand
outages,programimplementationsandclientrequests.
?Managetroubleticketqueue,adheringtoITILchangeandincidentmanagementprocesses.
?Createandmaintaindocumentationforfunctionalareasofresponsibilityincludingplaybooksfor
otherstaffmembersoftheNOCteam.
?Assistininternalcustomernetworkingissues.
?AssistInformationSecurityteaminmeetingallsecuritycomplianceregulationsandrequirements.
Includesdocumentation,logmanagementandrespondingtoauditrequests.
?ProvidegeneralofficeITsupportasneededTheNOCEngineerwillproactivelymonitorandadministerallmonitoring
systemsensuringmaximumuptimeandsystemavailabilitytothebusiness.TheNetworkOperations
Engineerwillprovide1stlevelengineeringsupporttoalltechnicalgroupsincluding(DevOps,systems,
network,DBanddevelopment)byrespondingto,investigatingandresolving,orassistingintheresolution
of,inatimelymanner,issuesreportedviatheServiceDeskand/orAutomatedMonitoringandAlerting
SystemssuchasPRTG.TheNetworkOperationsEngineerwillassisttheDevOpsandinfrastructure
teamsinday-to-dayadministrativetasksandprojects.Performresponsibilitiesinaccordancewithall
companystandards,policiesandproceduresbydoingthefollowingduties.
Provide1stLevelEngineeringandAdministrativesupportforDevOps,network,Windows,and
Linuxbasedinfrastructureandsystems.
?AssistTechnologyOperationsEngineeringstaffinday-to-dayengineeringandadministrative
duties.
?AssistTechnologyOperationsEngineeringstaffinimplementations,upgradesandpatchesof
systems.
?WorkaspartoftheNOCteaminsupportofbusinessobjectives,troubleshootingissuesand
outages,programimplementationsandclientrequests.
?Managetroubleticketqueue,adheringtoITILchangeandincidentmanagementprocesses.
?Createandmaintaindocumentationforfunctionalareasofresponsibilityincludingplaybooksfor
otherstaffmembersoftheNOCteam.
?Assistininternalcustomernetworkingissues.
?AssistInformationSecurityteaminmeetingallsecuritycomplianceregulationsandrequirements.
Includesdocumentation,logmanagementandrespondingtoauditrequests.
?ProvidegeneralofficeITsupportasneeded
NOC工程师岗位
篇2：NOC运维工程师岗位职责任职要求
NOC运维工程师岗位职责
工作职责:
1.利用网管平台实时监控云平台系统的运行状态,对检测到的问题,能够根据问题的类型、严重程度,及时协调跟进人员进行处理;
2.通过接收各产品业务告警电话,管理故障处理跟踪系统的事件报告,协调相关人员完成故障的处理;
3.根据要求进行故障排查、情况收集和故障处理反馈,解决云平台遇到的网络、系统等多方面的问题;
4.能够响应/处理初级网络故障/服务器故障
任职要求:
1.目前这个岗位希望有机房运维经验,服务器硬件相关底子的伙伴。一年以上相关工作经验;
2.非常熟悉WindowsServer、Linux/Unix操作系统,可以快速建立常用应用环境,能够快速判断解决常见问题和故障;
3.了解交换机、路由器等网络设备、TCP/IP、网络应用协议;
4.有操作系统或网络维护以及服务器维护经验,有一定的网络故障、系统故障、应用服务故障的分析调试能力优先考虑;
5.具备CCNP/CCIE/RHCE优先考虑,熟悉Linux和UNIX具有REDHAT认证优先;
6.适应7X24工作体系优先考虑,一个月4-5个夜班。
7.有过idc运维工作经验,与服务器硬件基础知识的优先
制度专栏
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