酒店客房英语培训大全
BASICENGLISHFORHOTELHOUSEKEEPINGSTUFF
PARTONEWORD
客房部基础英语培训词汇部分
本章概述
一、Roomwords房间词汇
1、Sleeping睡眠空间
2、Washing梳洗空间
3、Living起居空间
4、Writing书写空间
5、Storing存储空间
6、Otherequipment其它设备
二、Specialwords客房特殊词汇
一、房间词汇
PartOne、SLEEPIGN(睡眠空间)
一、床bed
床单sheet被子quilt
被罩bed-cover枕头pillow
内枕pillow-slip枕套pillowcase
毛毯blanket床垫mattress
白拍mattresspad床头灯bed-sidelamp
床头灯罩lampshade灯泡lightbulb
壁画picture墙壁wall
壁纸wallpaper折叠床foldingbed
加床rollawaybed
二、床头柜bedsidetable
电话telephone便签notepaper
笔pen电子表clock
请勿吸烟卡pleasedon’tsmokeonthebed
音响radio夜灯nightlight
PartTwo、WASHING(梳洗空间)
一、洗脸台:镜子bathroommirror中巾架towerrack
洗手盆washhandbasin面盆水龙头tap(hotandcold)
下水堵stopper排水洞drainhole
化装镜vanitycounter肥皂碟soapdish
卷纸架toiletpaperholder吹风机hairdryer
垃圾筒garbagecan
1、备品:口杯drinkingglasses小巾handtowel
中巾facetowel烟灰缸ashtray
2、供应品:牙刷toothbrush牙膏toothpaste
浴帽showercap梳子comb
针线包aswingkit洗发水shampoo
润肤bodylotion肥皂soap
面巾纸tissue卷纸toiletpaper
剃须刀razor
二、抽水马桶toiletbowl:马桶盖toiletseatcover
马桶垫toiletseat抽水柄flushhandle
排水管wastepipe溢出overflow
三、浴缸bathtub:大巾架towelrack
浴缸扶手grabbar淋浴头showerhead
晾衣绳clothesline
1、备品:地巾bathmat浴袍bathrobe
大巾bathtowel浴帘showercurtain
浴帘杆showerrail
四、其他词汇otherwords
丢失missing沾染stain
堵塞clog烧坏的burnout
通风不凉的stuffy门钩doorhook
PartThree、LIVING(起居空间)
一、休闲:咖啡桌coffeetable圈椅chair
扶手椅armchair火柴match
落地灯floorlamp窗户window
窗帘curtains(dayandnight)窗帘curtainrod
宣传架notice
二、娱乐:电视TV遥控器remotecontrol
机顶盒VOD电视柜TVshelf
节目单TVprogramlist
三、小酒吧minibar:酒单minibarlist热水壶electrickettle
冷水壶Flask冰筒icebucket
托盘tray茶壶teapot
茶叶tea咖啡coffe
咖啡杯cup茶杯teacup
冰箱fridge
篇2：酒店客房服务英语培训
1.Welcometoourhotel..
欢迎光临我们饭店。
2.I’malwaysatyourservice,sir/madam.
我随时为您服务,先生/小姐。
3.Afteryou,madam.
小姐,您先请。
4.IhopeI’mnotdisturbingyou.Goodnight.
但愿我没有打扰您,晚安。
5.Whenwouldyoulikemetomake-up/tidyyourroom,sir?
您需要我什么时间来我为您整理房间,先生
6.Housekeeping.MayIcomein?
客房服务员。我可以进来吗
7.Pleaseleaveyourlaundryinthelaundrybag.
请把要洗的衣服放在洗衣袋中。
8.IhopeI’mnotdisturbingyou.
我希望没有打扰您。
9.Onemoment,madam.I’llbringittoyourightaway.
等一会,夫人。我马上送来。
10.Iwillcalltheelectricianrightnow.
我现在给您请电工。
11.Turn-downservice.
夜床服务。
12.I’mgladtoserveyou.
很高兴为您服务。
13.Pleasesendsomeonetopickupmylaundry.
请派人来取我的衣服。
14.MayItidyyourroomnow?
我现在可以整理您的房间了吗
15.Doyouhaveanylaundry?
您有衣服要洗吗
16.Thankyou,butwecan’tacceptit.
谢谢您,但是我不能接受。
17.MayIknowyournameandroomnumberplease.
请告诉我您的名字和房号。
18.IsthereanythingelseIcandoforyou,sir/madam?
请问我还能为您做些什么
19.Wouldyoulikee*pressserviceornormalserviceforyourclothes?
您要快洗服务还是普洗服务
20.I’llbewithyouinamoment,sir/madam.
先生/太太,我一会儿就来
篇3：酒店客房英语培训
Sentences
Housekeeping.MayIcomein?
我是客房服务部的,可以进来吗
Whenwouldyoulikemetodoyourroom,sir?
先生,您希望我什么时间来给您打扫房间呢
Youcandoitnowifyoulike.
如果你愿意,现在就可以。
Iwouldlikeyoutogoandgetmeaflaskofhotwater.
我想请你给我拿一瓶开水来。
I'msorrythatyourflaskisempty.
很抱歉您的水壶空了。
MayIdotheturn-downserviceforyounow?
现在可以为您收拾房间了吗
Oh,thankyou.Butyousee,wearehavingsomefriendsover.
噢,谢谢。但你知道我们邀请了一些朋友过来聚聚。
Couldyoucomebackinthreehours?
你能不能过3小时再来整理
Certainly,madam.I'lllettheovernightstaffknow.
当然可以,女士。我会转告夜班服务员。
Wouldyoutidyupabitthebathroom
请整理一下浴室好吗
I'vejusttakenabathanditisquiteamessnow.
我刚洗了澡,那儿乱糟糟的。
Besides,pleasebringusabottleofjustboiledwater.
此外,请给我们带瓶刚烧开的水来。
It'sgrowingdark.Wouldyoulikemetodrawthecurtainsforyou?
天黑下来了,要不要拉上窗帘
IsthereanythingIcandoforyou?
还有什么事要我做吗
I'malwaysatyourservice.
乐意效劳。
DialogueA
A:Housekeeping.MayIcomein?
B:Yes,please.
A:Whenwouldyoulikemetodoyourroom,sir?
B:Youcandoitnowifyoulike.Iwasjustabouttogodownformybreakfastwhenyoucame.Butbeforeyoustart,wouldyoudothisforme?
A:Yes,whatisit?
B:Iwouldlikeyoutogoandgetmeaflaskofhotwater.Ineedsomehotwatertowashdownmedicineafterbreakfast.
A:I'msorrythatyourflaskisempty.I'llgoandgetyouan-otherflaskthat'sfullatonce.
B:Thankyou.
DialogueB
(TheTurn-downService)
A:Goodevening,madamandsir.MayIdotheturndownserviceforyounow?
B:Oh,thankyou.Butyousee,wearehavingsomefriendsover.We'regoingtohaveasmallpartyhereintheroom.Couldyoucomebackinthreehours?
A:Certainly,madam.I'lllettheovernightstaffknow.Theywillcomethen.
B:That'sfine.Well,ourfriendsseemtobealittlelate.Wouldyoutidyupabitthebathroom?I'vejusttakenabathanditisquiteamessnow.Besides,pleasebringusabottleofjustboiledwater.We'dtreatourgueststotypicalChinesetea.
A:Yes,madam.I'llbringinsomefreshtowelstogetherwiththedrinkingwater.
B:OK.
A:(Havingdoneallonrequest)It'sgrowingdark.Wouldyoulikemetodrawthecurtainsforyou,sirandmadam?
C:Whynot?Thatwouldbesocozy.
A:MayIturnonthelightsforyou?
C:Yes,please.I'dliketodosomereadingwhilewaiting.
A:Yes,sir.IsthereanythingIcandoforyou?
C:Nomore.You'reasmartgirlindeed.Thankyouverymuch.
A:I'malwaysatyourservice.Goodbye,sirandmadam,anddohaveaverypleasantevening.
WordsandE*pressions
flaskn.长颈瓶,热水瓶
overnighta.终夜的,一夜间的
cozya.舒适的,温暖的
servicen.服务,帮助
酒店客房英语
制度专栏
