客服跟单助理岗位职责
客服跟单/销售助理深圳市中明科技股份有限公司深圳市中明科技股份有限公司,中明科技,中明工作职责:
1、及时有效地协助业务员跟进/服务客户;
2、负责公司订单跟进;协助业务完成订单出货,内部进程跟进,出货计划安排,确保客户交货期;
3、及时回复客户邮件,尽力满足客户对品质、交货期等各方面的要求,以达到长期合作的目的;
4、处理并解决订单生产过程中的各种异常、客诉;
5、文件资料的管理、归类、整理、建档;
职位要求:
1、跟单经验一年以上(领悟能力特别强的应届生也可考虑);
2、中专及以上学历
3、良好的沟通技巧和说服能力,口齿清晰,表达能力强;
4、能吃苦耐劳,有上进心;能承受一定的工作压力;
5、具有良好的团队合作精神和敬业精神;
篇2:外贸跟单助理TradingAssistant工作职责与职位要求
职位描述:
职位晋升通道:
外贸助理->助理外贸跟单员->初级外贸跟单员->外贸跟单员->资深外贸跟单员
产品:
1.jewelryhairaccessories首饰品项链耳环头饰品发饰品
MainResponsibilities:
1.Assistonimplementingallaspectsofdepartmentstrategytocompletetargets;
2.Manageincomingsamplesfromfactoriesandoutgoingsamplestocustomers,incl.makeandattachlabeltosample,takeprofessionalpictureofsamplesandformatthemaccordingtorequirements;
3.Assistonkeepinggoodcommunicationandcoordinationwithcustomers,factories,internaldepartments,allemailsarerepliedpromptly,maximumin24hours,toensuresampleandproductionschedule;
4.Assistonmanagingfactories’performancetodeliverthebestvalueandgoodqualityproductsontime;
5.Responsiblefordatainputandupdating,cataloguesfiling,andpreparerelevantanalysisreportasrequired;
6.PreparationofQCpacks;
7.Provideassistanceongeneraladministrativeworks;
8.BumCDforpictureofshippingsamples;
9.Helpshippingdepartmentfillingoutexportdocuments;
10.Regularbusinesstravel;
11.Theabovekeytasksarenotexhaustiveandmayincludeothertasksaccordingtobusinessneeds.
Requirements:
1.CollegeDegreeorabove;
2.Smartanddetail-orientedperson
3.Professionalinusingexcel,word,etc.
4.GoodEnglishcommunicationskill.