店长（福建安溪）岗位职责描述岗位要求

篇2：店长督导岗位职责描述岗位要求

职位描述：

JobDescription:

岗位描述：

1.SelectingandrecruitingthestoreAmbassadors

甄选店铺人员

2.Ensureagoodshopenvironmentimageandmaintainedaccordingtothecompany’sstandards(VM,cleaningetc)

根据公司的标准保持店铺的整体形象（陈列，整洁度等）

3.OrganizetheStoreAmbassadorstorunstoreoperations.Thisincludesaswellopeningandclosingthestore,ensuringpropercashmanagementandcashregisterpolicies,useofsalePOSSystems.

安排店铺员工的工作，包括开铺关铺，操作收银系统和现金管理。

4.CheckandberesponsibleoftheInventoriesofstores

保证和实时检查店铺的备货

5.Responsibleforthedailysalesreportofthestore,andfortheimprovingofthemainretailKPIsofthestore

对店铺的每日销售负责，提升店铺的绩效。

6.ResponsibleforShopTargetandtoleadtheteamtoachieveandexceedthesalestargets.

对店铺业绩负责，带领团队完成甚至超额完成销售任务。

Requirements:

要求：

1.Atleast3yearsexperienceasstoremanagerorLeader.

至少三年以上店长或者领班经验

2.Strongcommunicationandinterpersonalskillsareimportantindealingwithbothcustomers,StoreAmbasadorsandCompanyEmployees

较强的个人沟通技巧，能与客户和公司总部沟通。

3.Havetheabilitytoremaincalmandprofessionalindifficultsituations.Theabilitytomultitaskisalsoimportant,todealwithanumberofdifferentthingsduringashift.

遇事冷静，能在当班时兼顾的多项工作和处理各类问题。

4.MusthaveExperienceinRetailfields.BetterifinsimilarDesignandLifestylebrands,andhasthepassioninworkinginthecreativeanddesignsphere,goodsenseondesign.

必须要有零售行业经验，设计类和生活方式类品牌优先。有一定的设计理念，对创作或者设计领域工作有激情

5Englishisrequested

会英语

6.UseofthemainITtools(Excel,Word)

能使用办公软件（Excel,Word）

篇3：店铺经理店长—GoldenGoose（北京SKP）岗位职责描述岗位要求

职位描述：

日常营运：

1.通过指导和训练建立有能力而强大的团队，建立团队精神及团队内部沟通

2.负责每日店铺营运以确保每日完成销售指标

3.组织店铺晨会，保持店铺高度整洁

4.控制发票和满足预算目标，管理销售收入和备用现金

5.向办公室及零售经理汇报费用，销售报告及分析

6.维护店铺陈列以确保商品的展示和品牌的形像

7.日常库存管理

员工管理：

1.根据公司政策管理员工的表现

2.时常提供上岗培训和指导来发展和提高销售人员的能力

销售指标：

1.管理，指导和鼓舞员工完成销售目标

2.为销售人员提供现场支持以便完成销售目标

客户服务和发展：

1.处理员工投诉

2.发展和维护VIP客户

3.跟踪和维护公司客户信息数据

4.管理，指导和激发员工提供卓越的客户服务以确保客户满意

职位要求：

1.3年以上店铺经理经验

2.熟悉女装时尚及奢侈品行业，了解品牌及时尚趋势的发展

3.具有良好的沟通技巧及人际关系

4.注重客户服务和结果

5.积极主动，注重形象及细节

Experience:

Managementbackground

atleast2yearsofstoremanagingexperienceforahighendretailbrand.

-Beenresponsibleforthedailysales,operationsandstaff.

-Workedindependentlytomeetorganizationalneeds

Experience

-Atleast2yearsofexperienceofmanaginganddevelopingateamwith5peopleormore.

-Developedemployeestoahigherposition.

Peopledevelopment

-Experienceofdevelop,trainandfostergrowthofpeopletobeabletomeetorganizationalneeds,developedasellertoastoremanager,developedanewemployeetoatopseller.

SalesandService

-Experiencefromtrainingpeopleinsalesandservice.Constantsecurethatthewholeteamdeliverserviceonahighlevelandaboveforallclients.

-Developedstafffrombasicserviceleveltohighlevel.

-Workedwithclientbooksandhowtodrivetraffictothestore.

Analyzing

-Experienceofanalyzingsalesfigures,KPIandtakerequiredactions.

-Takeactionswhenneeded.

workedwithfocusplanstoimprovetheresultsandconstantfollowups.

BusinessDrive

-Focusingonensuringsales,serviceandsalesthru

Skills:

1.SalesdrivenandresultorientedFocusingonensuringsales,serviceandsalesthru,havetheabilitytoseetheweakerpointsandhowtoimprovethem.

2.Organizedandserviceminded.Abilitytoworkinafast-pacedenvironmentwithgooddetailorientationwithoutloosingfocusondelivertopservice.

3.FluentinEnglish(abletocommunicateandunderstandinformationfromGoldenGoose)

4.ProficientinExcel/Word/Outlook

5.Asocialandoutgoingpersonality

6.Reliableandpunctual-Sendinginreportsintime,answeringemailsintime,takeactionsrequiredandalwaysfollowdeadlines.

7.Highlymotivated,selfinitiativeandyetateamplayer-Takeowninitiativeforimprovements,abilitytocomeupwithownandnewsolutionsforimprovementsandputtheminaction.

8.Flexibilityinregardstoworkingschedule

9.Effectivecommunicatorandlistener-Respect,helpandsupportyourteamandcoworkers.

10.Detailoriented,Organizedinregardstostoreroutinesandoperationsandimmaculateinregardstomerchandise.

11.Delegationskills-Theabilitytodelegateresponsibilitiesinabalancedway.

Personalitytraits:

1.Ambitious-Alwaysworkwiththehighestambitionandstriveforthebestresults.

2.Desiretodeveloptheteamandindividuals-Motivatedinfosteringgrowthofpeopleinordertomeetlong-termorganizationalneeds.

3.Openminded-Openmindedinallaspectsandadaptivetochange.

4.Passionateaboutservice-Enjoyservingclientsandactasarolemodelinofferingtheultimateshoppingexperience.

5.PassionateaboutGoldenGooseasabrand-Willingnesstounderstandthebrandandworkactivelytostayupdated.Takeowninitiativetosearchinformation.

Expectations:

1.Drivestoreperformanceandalwaysstriveforhighestresults

2.Set,communicateandfollowuponthecompanyobjectives

3.Makingsurethestudioisreachingsalesbudgetandgoals

4.FollowupontheGoldenGooseChecklistandtakeactionswhereneeded

5.Planandexecuteseasonaltraining(product,service,storeoperations)

6.Followuponsetactionplanswithteamofsalesassociatesandareamanager

7.EnsurethatthestudioisfollowingtheGoldenGooseFranchiseManual

8.EnsurethatthevisualstandardarefollowingtheGoldenGooseguidelines

9.FrequentcommunicationwithandupdateAreaManagerwhenneeded

10.Inspireyourteambydevelopmentalstrategiesbothforthestudioandindividuallevel

11.Ensureallteammembershaveenoughknowledgetoprovidetheclientswithexcellentservice

12.Ensureallteammembersareworkingby"Thefulltreatment"

13.FollowsetseasonalplanningprovidedbyGoldenGoose.