产品应用支持工程师岗位职责 - 制度大全
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产品应用支持工程师岗位职责

编辑:制度大全2021-02-07

售前应用支持经理/工程师-酶标产品帝肯帝肯(上海)贸易有限公司,Tecan,帝肯,帝肯Implementationofprocessesforinnovationmanagement

1.ContributetoKOLidentificationandmaintainingaKOLnetworkfortheselectedapplicationswithsalesteam

2.Contributetonewproducts&solutionideascollectionsandscreeningforcorporateproductdevelopment

3.Contributetotheevaluationofbusinessandmarketpotentialfornewsolutionideas

4.Contributetotheevaluationofbuy-in,licensingandpartnershipopportunitiesforthetechnologies

5.Contributetothedefiningandmaintainingofproduct&solutionportfolioanddefinestudyanddevelopmentprojectsorders

6.Contributetothealignmentifproduct/solutionportfoliowithresourcesavailable,checkexternaldevelopmentoptions

7.Provideproductcaremanagementforapplications&solutions,withlifecyclemanagement,customerliaision,defineengineeringchangeorder

8.Managephaseoutofapplications&solutions

Productlifecyclemanagement

1.Monitorrevenuesandmarketshareofassignedproduct

2.Monitorandanalyzecompetitorproducts

3.Manageandprovideallnecessarydocumentationaccordingtotheactualproductdevelopmentprocess

4.Travelwiththesalesforcetovisitkeycustomers

5.Developnewproductapplications/protocolswithcustomersandoutsidepartners

6.Supportregionswithproductspecificapplicationortechnicalinformation

7.Developsalesargumentandpitfallsforcompetition

8.Monitorcustomerneedsandensureproductstillfulfillsthem

9.IdentifyBOL’Stoproposeproductextensionsornewproductideasandgiveguidancetomarketingmanager

10.Provideandupdatemarketingandtechnicalliteraturetosupportproduct

11.Optimizeproductportfolioforassignedproduct(reductions,deletions,changes)

12.Share/consolidateproductfeedbackinformationwithMarketingandotherbusinessmanagers

ImplementationofftheannualTacticalMarketingPlan

1.Deriveformthemarketingstrategyanannualtacticalmarketingplanincludingallmarketingtalksetc.incooperationwithMarcomandSalesforassignedapplications

2.Coordinateandmanagelocalmarketingactivitiesaccordingtothemarketingplan

3.EnsurethattheplannedtacticalactivitiesfitwithinbudgetallocationsandmonitoringtheROMI(returnonmarketinginvestment)oftheactivities

4.AnalyzethePlaninaquarterlybasisandamendwherenecessary

5.Supportsales,marketingandserviceactivities

6.ProducemarketingandtechnicalliteratureontimeandinbudgettogethertheMarcomgroup

篇2:产品应用技术支持工程师岗位职责

岗位职责:

1、负责公司软硬件产品实施工作:部署安装调试、咨询解答、产品培训、现场技术指导、故障分析和排除等;

2、能够完成面向客户的技术交流、方案编写,并能与客户就相关问题进行直接深入沟通;

3、能够了解客户业务需求,提供解决方案及技术建议方案;

4、本职位为实施项目经理培养方向。

任职要求:

1、大专以上学历,计算机相关专业;

2、两年以上软件项目实施相关工作经验;

3、熟悉Oracle/DB2数据库的安装配置和日常维护;能熟练使用SQL语句和编写存储过程;具备较强的Oracle/DB2数据库应用开发实施能力和经验;

4、熟悉Windows操作系统环境,熟练部署Tomcat和Apache;

5、具备强烈进取心、求知欲及团队合作精神,有较强的沟通及协调能力。6、熟悉数据运维。7、有司法行政实施经验者优先。8、法学专业者优先。

篇3:产品应用服务工程师岗位职责

产品应用工程师(技术服务)顶立新材料科技有限公司顶立新材料科技有限公司,顶立新职责描述:

1、负责对客户做产品技术指导;

2、负责对客户投诉的处理;

3、维护客户关系;

任职要求:

1、化工相关专业大专以上学历;

2、吃苦耐劳,适应出差;

待遇:

待遇:

1、工资结构:固定工资+绩效工资+奖金(6000+)

2、五险一金(转正)

3、年假超长20天

4、高温补贴

5、春节往返工资报销

6、年度旅游

7、开门红包

8、年终奖

9、还有其他很多小福利

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