产品应用支持工程师岗位职责
售前应用支持经理/工程师-酶标产品帝肯帝肯(上海)贸易有限公司,Tecan,帝肯,帝肯Implementationofprocessesforinnovationmanagement
1.ContributetoKOLidentificationandmaintainingaKOLnetworkfortheselectedapplicationswithsalesteam
2.Contributetonewproducts&solutionideascollectionsandscreeningforcorporateproductdevelopment
3.Contributetotheevaluationofbusinessandmarketpotentialfornewsolutionideas
4.Contributetotheevaluationofbuy-in,licensingandpartnershipopportunitiesforthetechnologies
5.Contributetothedefiningandmaintainingofproduct&solutionportfolioanddefinestudyanddevelopmentprojectsorders
6.Contributetothealignmentifproduct/solutionportfoliowithresourcesavailable,checkexternaldevelopmentoptions
7.Provideproductcaremanagementforapplications&solutions,withlifecyclemanagement,customerliaision,defineengineeringchangeorder
8.Managephaseoutofapplications&solutions
Productlifecyclemanagement
1.Monitorrevenuesandmarketshareofassignedproduct
2.Monitorandanalyzecompetitorproducts
3.Manageandprovideallnecessarydocumentationaccordingtotheactualproductdevelopmentprocess
4.Travelwiththesalesforcetovisitkeycustomers
5.Developnewproductapplications/protocolswithcustomersandoutsidepartners
6.Supportregionswithproductspecificapplicationortechnicalinformation
7.Developsalesargumentandpitfallsforcompetition
8.Monitorcustomerneedsandensureproductstillfulfillsthem
9.IdentifyBOL’Stoproposeproductextensionsornewproductideasandgiveguidancetomarketingmanager
10.Provideandupdatemarketingandtechnicalliteraturetosupportproduct
11.Optimizeproductportfolioforassignedproduct(reductions,deletions,changes)
12.Share/consolidateproductfeedbackinformationwithMarketingandotherbusinessmanagers
ImplementationofftheannualTacticalMarketingPlan
1.Deriveformthemarketingstrategyanannualtacticalmarketingplanincludingallmarketingtalksetc.incooperationwithMarcomandSalesforassignedapplications
2.Coordinateandmanagelocalmarketingactivitiesaccordingtothemarketingplan
3.EnsurethattheplannedtacticalactivitiesfitwithinbudgetallocationsandmonitoringtheROMI(returnonmarketinginvestment)oftheactivities
4.AnalyzethePlaninaquarterlybasisandamendwherenecessary
5.Supportsales,marketingandserviceactivities
6.ProducemarketingandtechnicalliteratureontimeandinbudgettogethertheMarcomgroup
篇2:产品应用技术支持工程师岗位职责
岗位职责:
1、负责公司软硬件产品实施工作:部署安装调试、咨询解答、产品培训、现场技术指导、故障分析和排除等;
2、能够完成面向客户的技术交流、方案编写,并能与客户就相关问题进行直接深入沟通;
3、能够了解客户业务需求,提供解决方案及技术建议方案;
4、本职位为实施项目经理培养方向。
任职要求:
1、大专以上学历,计算机相关专业;
2、两年以上软件项目实施相关工作经验;
3、熟悉Oracle/DB2数据库的安装配置和日常维护;能熟练使用SQL语句和编写存储过程;具备较强的Oracle/DB2数据库应用开发实施能力和经验;
4、熟悉Windows操作系统环境,熟练部署Tomcat和Apache;
5、具备强烈进取心、求知欲及团队合作精神,有较强的沟通及协调能力。6、熟悉数据运维。7、有司法行政实施经验者优先。8、法学专业者优先。
篇3:产品应用服务工程师岗位职责
产品应用工程师(技术服务)顶立新材料科技有限公司顶立新材料科技有限公司,顶立新职责描述:
1、负责对客户做产品技术指导;
2、负责对客户投诉的处理;
3、维护客户关系;
任职要求:
1、化工相关专业大专以上学历;
2、吃苦耐劳,适应出差;
待遇:
待遇:
1、工资结构:固定工资+绩效工资+奖金(6000+)
2、五险一金(转正)
3、年假超长20天
4、高温补贴
5、春节往返工资报销
6、年度旅游
7、开门红包
8、年终奖
9、还有其他很多小福利