SeniorADConsultant职位描述与岗位职责任职要求
职位描述：
JobDescriptions:
ActiveDirectoryisadirectoryserviceimplementedbyMicrosoftforWindowsdomainnetworks.Asacorecomponentandservice,itisimplementedinmostWindowsenvironmentsinmanycompaniesespeciallythebigcorporations.NNITADteamisinchargeofAD/File/Printrelatedtasksforourcustomerslocatedallovertheworld.
JobDuties:
1.ManagingDomainControllersandOptimizingActiveDirectory(AD)replicationviasitesandservicesovermultipleWANLinks.
2.ProvidesanalysisforGlobalActiveDirectorydesign,migrationsandconsolidations,ongoingsupport,andenhancements.
3.Abilitytoresolvescomplextechnicalissues.
4.Maintainstandards,roadmapsandguidingprinciplesforourWindows&relatedinfrastructure
5.TroubleshootingandmaintenanceforWindowsfileserver/Printingserver.
6.Demonstratesabilitytoprioritizeandtodelivermultipleprojectsontime.
7.Availableforon-callduty/nightshift,asnecessary.
8.Providedocumentationandmentoringtootherswithinyourtechnicalspecialty.
9.Ingoodhealthcondition.
DesiredSkills&Experience
*3+years’experiencemanaginglargescaleglobalActiveDirectory(AD)inamultiplesiteenterpriseenvironment.
*ExcellentcustomerserviceskillsandstrongoralandwrittencommunicationskillsinEnglish.
*KnowledgeinscriptingtechnologyforexamplePowerShell,VBscript,familiarwithWindowscommands.
*Experiencecreatingtechnicaldocumentation.
*AbilitytomeasureandreportKPIs.
*UnderstandingofITILFramework.
*TherelatedknowledgeofMicrosofttechnologysuchas,Certificates/PKI,RADIUS.
*MCITP/MCSEandITILcertificatespreferred.
篇2：SAPPPQMlocalconsultant职位描述与岗位职责任职要求
职位描述：
Withminimum5years+externalSAPconsultantexperienceandhavepre-salesexperienceonminimum5projectsonmanufactureindustry,Pharmaceuticalindustryispreferred.Withathoroughunderstandingofthebusinessprocessesoffirmsoperatingwithinthelogisticsarea,younowhavewhatittakestofillakeypositionintheERPdivisionofNNITChina,oneoffastgrowingSAPcenterinTianjin.
?Client-focusedtasksandresponsibilities
Youwillworkonpre-salesactivitiestodevelopChinalocalmarketingandbringmoresalesopportunitiestothecompany.YouhaveathoroughunderstandingofhowSAPcancreateaddedvalueforourclients'businessoperations.YoualsohavethedriveandoutgoingpersonalityneededtoprovidetheoptimumserviceandconsultingsupporttosomeofourlargestandmostdemandingclientsintheChineselocalmarket.Youacceptownershipandtaketheleadinensuringsuccessfuloutcomesfortheclient,throughyourknowledgeandexperience.Yourworkingdaywillbebasedonawidevarietyoftasksthroughoutallphasesofthesolutionlifecycle:consulting,analysis,design,implementationandmaintenance.Youdialoguecloselywiththeclient,andbecomethecentralcontactpointforspecifyingsolutionsandtasksandthenimplementingtherequiredchangesintheclient'sorganizationandSAPsystems.ThismeansyouhaveimplementationanddevelopmentresponsibilityforourrelationshipswithclientsandfortheirSAPsolutions,incooperationwithateamofprofessionalandhighly-skilledcolleagues.
Thepositionwillfrequentlyinvolveworkingwithcolleaguesandclientsindifferentgeographicalareas–thoughyoudon’tneedtohaveamobilework,youmustbeflexibleintimewise,well-organizedandtotallyprofessionalinyourapproach.
Youhaveanoutgoingpersonalityandfinditeasytocommunicatewithclientsandcolleaguesatalllevels.Youworkwellwithbothtechnicalspecialistsandmanagement,andhavetheabilitytocommunicate,understandandresolvecomplextechnicalandbusinessissues.
?EducationandQualifications
Weexpectyoutohaveminimum5years'projectimplementationexperience,pre-salesexperienceisnecessaryandfamiliarwithpharmaceuticalsolutionispreferred,inoneormoreoftheSAPmoduleswithinLogisticsarea,e.g.PP,QM,SDorSRMmodules.Youhaveworkedonlargeprojectsimplementationatadvanced/seniorlevelandhaveeverparticipatedinpre-salesactivities.Youalsohaveseveralyears'experiencewithITservicedeliverymanagement,andprobablyabachelororhigherdegree.Goodlogiconcommunicationskillsismandatory,Englishlanguageispreferred.HavethecertificationsonITIL,PRINCE2orPMPwouldbeanadvantage.
?Developmentopportunities
NNITprovidesachallengingenvironmentwithplentyofdevelopmentopportunitiesincongenialandprofessionalconditions.Youwillcontinuetobegivennewresponsibilities,withatrainingprogramtailoredtoyourspecificneeds.Youandyoursupervisorwillagreeonacareerplanthatisbindingonbothparties,withfollow-upinterviewsatleasttwiceayear.
Youwillbecomepartofateamthatputsahighpriorityonsharingexperienceandsupportingeachothertoachievetheirtargets.ThisenablesyoutomakeadirectcontributiontoNNIT'sfuturegrowthanddevelopmentintheSAPlogisticsarena.
NNIThasaspecialcommitmenttotreatourclients'ITasifitwereourown.Everythingwedoisinformedbyourvalues,whichshouldthereforebeaclosematchwithyourownattributes.Weareconsciencedriven,valueadding,openandhonest.
篇3：ServiceManager(China)职位描述与岗位职责任职要求
职位描述：
Aservicemanagerisanincident,problem,andchange/releasemanager:
INCIDENTMANAGEMENT
*ManagingtheworkofIncidentsupport
*Producingmanagementinformationandreportingincludinganalysisand
recommendations
*ParticipatingindevelopingandmaintainingtheIncidentManagementsystems
movingfromIT-technologyfocustocustomerfocus
*EnsurethatIncidentManagementKPI’sintheSLA’sarefulfilled
*PerformtrendanalysisonIncidents/ServiceRequestsandraiseProblemsifa
commonrootcauseislacking
*Requestresourcesforthesupporteffort
*NotifytheparticipantsintheIncidentManagementprocesswhenstandardsand
proceduresarenotbeingfollowed.
*MonitortheeffectivenessoftheIncidentManagementprocessandmake
recommendationsforimprovingit.
*Assistoperationalspecialistsandotherservicemanagersinhandlingincidents
andservicerequests.
PROBLEMMANAGMENT
*Identificationofproblems
*Monitoringopenproblems
*Escalateproblems
*Updateproblemcases
*Definework-around
*Reviewincidents.
*Assignresources
*RelateIncidenttoproblems
*ReportaccurateKPI’s
*Identifytrends
*EnsurethatKPI’saremet
*Participateinimprovingtheproblemmanagementprocess.
*Assistoperationalspecialistsandotherservicemanagersinhandlingproblems
CHANGE/RELEASEMANAGEMENT
Inrelationtothecustomer:
*Assesschangei.e.assesstheimpact,stakeholders,requestedimplementation
date,risks.
*Resolveconflictsboundaryissuesregardingchangemanagementhencesettle
disputeswithcustomerregardingaddonserviceornot.
*Quotecustomerapriceforaddonservice
*Define,executeandadjustchangeandreleaseplan
*Negotiateapprovalofchange
*Communicatewithstakeholdersatcustomerwithregardstoplan,progressand
completionoftask
*Ensuretheoperationaldocumentationisupdated
*CoordinateServiceWindowswithCustomer
InrelationtoNNIT:
*Ensureallocationofresourcesforassessingachange
*Planchange–e.g.tasks,deadlines,tests;risks,rollbackplan
*Pushforimplementationofchangeaccordingtoproductionschedule
*Resolveconflictsregardtakingownershipofimplementationofchange.
*Participateinimprovementofthechangeandreleaseprocess
*UpdatinginstructionsinrelationtohandlingchangesinRemedy
*AssurethatchangesareprocessedsuchthatSLAReportingcanbedonewithin
deadline.
*SLAreportinginrelationtochanges.
*Ensurethattheoperationaldocumentationisupdated.
*EnsurethatKPI’saremet.
*CoordinateServiceWindowswithinNNIT
*Assistoperationspecialistsandotherservicemanagementinhandlingchanges.
Requirements:
Min.5yearsofITrelatedworkexperience.Long/highereducation(universityorlike)-
withfollowingsupplementaryrelevanteducationandcertification;Thefollowing
experienceispreferred:
*DomainknowledgeandworkexperienceofIT
*ExperienceofServiceManagementTools
*(AssociatedSDM)AbilitytohandlebasicSLArelatedfinancialprocesses
*HoldITILfoundationcertification
BeabletousetheseTools:
*MustmasterMSoffice-especiallyExcel.
*MustmasterRemedy
*MustmasterSharepointPortal
*Ingoodhealthcondition.
制度专栏
