某酒店英语词汇及表达
酒店英语词汇及表达HotelVocabulary
HotelVocabulary
Workinginthehotelindustryyouwillcomeacrossmanytypesoftravellers.Somewillbebusinessguests,otherswillbetouristsandvisitors.Manywillspeakadifferentlanguageotherthanyourown.Chancesare,plentyofyourguestswillspeakEnglish.DoyouknowhowtospeakpolitelytoaguestinEnglish?Canyouunderstandtheirrequestsandservethemaccordingly?Whetheryourjobistotakereservationsorcleanthehotelrooms,thesepagescanhelpyoulearnimportantwordsande*pressionstouseonthejobinthehotelindustry.
Word
partofspeechMeaningE*amplesentenceadjoiningrooms
nountwohotelroomswithadoorinthecentreIfyouwantwecanbookyourparentsinanadjoiningroom.amenities
nounlocalfacilitiessuchasstoresandrestaurants周围设施Wearelocateddowntown,soweareclosetoalloftheamenities.attractions
nounthingsfortouriststoseeanddoThezooisourcity'smostpopularattractionforkids.baggage
nounbagsandsuitcasespackedwithpersonalbelongingsIfyouneedhelpwithyourbaggagewehaveacartyoucanuse.BedandBreakfast
nounahomethatoffersaplacetostayandaplacetoeatIcanbookyouintoabeautifulBedandBreakfastonthelake.bellboy
nounastaffmemberwhohelpsguestswiththeirluggageThebellboywilltakeyourbagstoyourroomforyou.book
verbarrangetostayinahotelIcanbookyourfamilyinfortheweekendoftheseventh.booked
adjfull,novacanciesI'mafraidthehotelisbookedtonight.brochures
nounsmallbookletsthatprovideinformationonthelocalsitesandattractions手册指南Feelfreetotakesomebrochurestoyourroomtolookat.check-in
verbgotothefrontdesktoreceivekeysYoucancheck-inanytimeafterfouro'clock.check-out
nounreturnthekeysandpayforthebillPleasereturnyourparkingpasswhenyoucheck-out.complimentarybreakfast
nounfreeofchargeAllofourroomshavecomplimentarysoap,shampoo,andcoffee.cot,rollawaybed
nounasinglebedonwheelsthatfoldsupIfyouneedanextrabed,wehavecotsavailable.damagecharge
nounmoneyaguestowesforrepairstohotelproperty(whencausedbyviolentorcarelessacts)Wewillhavetoaddadamagechargefortheholeyouputinthewall.deposit
nounamountpaidaheadoftimetosecureareservationYouwillnotreceiveyourdepositbackifyoucancel.doublebed
nounabedlargeenoughfortwopeopleTheyareafamilyoffour,sogivethemaroomwithtwodoublebeds.floor
nounalevelofthebuildingTheswimmingpoolisonthemainfloor.frontdesk,reception
nountheplacewhereguestsgotocheckinandoutandtogetinformationTowelsareavailableatthefrontdesk.guest
nounapersonthatisstayingatthehotelOurwashroomsareforguestsonly.hostel
nounaveryine*pensiveplaceforbackbackers背包客andtravelersonabudget宿舍,旅店,客栈比较便宜Inthehostelyouprobablywon'tgetyourownroom.hotelmanager
nounpersoninchargeatthehotelI'llletyoumakeyourcomplainttothehotelmanager.housekeeping,maidnounstaffmembersthatcleantheroomsandlinenPutasignonthedoorifyouwanthousekeepingtocomeinandchangethesheetsonthebed.icemachine
nounamachinethatautomaticallymakesicethatguestscanusetokeepdrinkscoldThereisanicemachinebytheelevatoronalloftheevennumberedfloors.indoorpool
nounplaceforgueststoswiminsidethehotelTheheatedindoorpoolisopenuntil10pm.inn
nounanotherwordfor"hotel"There'saninnontheothersideoftownthathasavacancy.Jacuzzi,hottub,whirlpool
nounasmallhotpoolforrela*ationOurhoneymoonroomhasapersonalhottub.king-sizebed
nounextralargebedAroomwithakingsizebedcostsanextratendollarsanight.kitchenette
nounasmallfridgeandcookingareaYourroomhasakitchenettesoyoucanprepareyourownbreakfastsandlunches.latecharge
nounafeeforstayingpastthecheck-outtimeYouwillbechargedatendollarlatechargeforcheckingoutafter11am.linen
nounsheets,blankets,pillowcasesWewillcomeinandchangethelinenswhileyouareoutofyourroom.lobby
nounlargeopenareaatthefrontofthehotelYoucanstandinthelobbyandwaitforyourbus.luggagecart
nounadeviceonwheelsthatguestscanpushtheirluggageonPleasereturntheluggagecarttothelobbywhenyouarefinshedwithit.ma*imumcapacity
nounthemostamountofpeopleallowedThema*imumcapacityinthehottubistenpeople.motels
nounaccommodationsthatareslightlycheaperthanhotelsOurmotelisverycleanandisclosetothebeach.noisy
adjloudTheguestsnexttoyouhavecomplainedthatyouarebeingtoonoisy.parkingpass
nounapieceofpaperthatguestsdisplayinthecarwindowwhileinthehotelparkinglotDisplaythisparkingpassinyourwindowtoshowthatyouareahotelguest.pay-per-viewmovie
nounextrachargeformoviesandspecialtelevisionfeaturesIfyouorderapay-per-viewmovie,thechargewillappearonyourbill.pillowcase
nounthecoveringthatgoesoverapillowRoom201doesn'tneedtheirsheetschanged,buttheyrequestedonenewpillowcase.queensizebed
nounbedwithplentyofspacefortwopeople(biggerthanadouble)Theyhaveaqueensizebedsothesmallchildcaneailyfitinthemiddle.rate
nouncostofrentingaroomforacertaintimeperiodOurrateschangedependingontheseason.reservation
nounarequesttosaveaspecificroomforafuturedateTheysaytheymadeareservationbutitdoesn'tshowonthecomputer.roomservice
noundeliveryoffoodorotherservicesrequestedbyguestsIfyouwouldlikeabottleofwine,justcallroomservice.sauna
nounahotroomforrela*ation,filledwithsteam芬兰式蒸汽浴室,桑拿。Wedon'trecommendbringingyoungchildrenintothesauna.singlebed
nounabedforonepersonTheeconomypricedroomincludesonesinglebed.sofabed,pull-outcouch
nounabedbuiltintoasofaorcouchTheroomcontainsasofabedsotheroomactuallysleepsfive.towels
nounusedtocoveranddrythebodyafterswimmingorbathingYoucangetyourswimmingpooltowelsatthefrontdesk.vacancy
noun
vacant
adjavailableroomsWeonlyhaveonevacancyleft,anditisforasingleroom.valet
nounstaffthatparkstheguests'vehiclesIfyouleaveyourcarkeyswithus,thevaletwillparkyourcarunderground.vendingmachine
nounamachinethatdistributessnacksandbeverageswhenyouinsertcoinsThevendingmachineonthefifthfloorhaschocolatebarsandchips.view
nounawindowthatoffersaniceimageforguestsTheroomismoree*pensivebecauseithasaspectacularviewofthebeach.wakeupcall
nounamorningphonecallfromthefrontdesk,actsasanalarmclockWhattimewouldyoulikeyourwakeupcall?weightroom,workoutroom,gym
nounaroomthatguestscanusefore*erciseandfitnessOurweightroomhasastairclimberandastationarybicycle.
篇2：酒店日常英语对话二则
酒店日常英语对话(二则)
1.I’lltakealookatthehotel’sbookingsituation.
我来查看一下本店房间的预订情况。
2.I’mgladthatwe’llbeabletoacceptyourextensionre-quest.
很高兴我们有办法接受您延长住宿的要求。
3.ButI’mafraidthatitwillbenecessaryforustoaskyoutochangeroomsforthelasttwonights.不过,恐怕最后两天我们得请您搬到别的房间去。
4.Wehavealreadyletyourroomtoanothergentleman.
我们已经把您住的房间租给了另外一位先生。
5.That’snoproblematall.
没问题。
6.Andhereisyourkey,Mr.Bradley.Yourroomnumberis1420.
给您房间的钥匙,布拉德利先生。您的房间号码是1420。
7.Itisonthe14thfloorandthedailyrateis＄90.
房间在14层,每天的房费是90美元。
8.Pleasemakesurethatyouhaveitwithyouallthetime.
请务必随时带着它。
9.MybusinessnegotiationhasprogressedmuchmoreslowlythanIhade*pected.
我的业务谈判进行得比我原先预料的慢了许多。
10.Iwonderifitispossibleformetoextendmystayatthishotelfortwodays.
我想知道是否可以让我在这儿多呆两天。
11.Yes,wedohaveareservationforyou.
对了,我们这儿是有您预订的房间。
12.WouldyoupleasefilloutthisformwhileIprepareyourkeycardforyou
请您把这份表填好,我同时就给您开出入证,好吗
13.WhatshouldIfillinunderROOMNUMBER
“房间号码”这一栏我该怎么填呢
14.I’llputintheroomnumberforyoulateron.
过会儿我来给您填上房间号码。
15.Youforgottoputinthedateofyourdeparture.
您忘了填写离店日期了。
篇3：酒店英语基础口语交流
一、在正式的英语表达里,疑问基本句型可分为下列四种:
1.MayI...
2.Couldyou...
3.Wouldyou...
4.ShallI...?
只要理解这四种基本的句型,就可以处理大部分业务上的状况。
1.自己要做什么事时,就使用MayI...
MayIhaveyourname,please?请问尊姓大名
MayIhaveyourcheck-outtime,please?请问您什么时候结帐离开
MayIseeyourpassport,please?请让我看一下您的护照好吗
MayIknowyournationality,please?请问您的国籍是什么
2.麻烦客人时,可使用Couldyou...
Couldyoufillouttheform,please?请您填写这张表格好吗
Couldyouwritethatdown,please?请您写下来好吗
Couldyoudraftthefa*,please?请您写下传真的草稿好吗
Couldyouholdtheline,please?请不要挂电话好吗
3.询问客人的喜好或是做什么时,可使用Wouldyou...
Wouldyouliketeaorcoffee?请问您要喝茶还是咖啡
Wouldyouliketotakeata*i?请问您要搭计程车吗
Wouldyoumindsittinghere?请问您介意坐在这里吗
4.在提供建议协助、征求意见时,可使用ShallI...或Wouldyoulikemetodo...?
ShallIdrawthecurtains?请问需要我把窗帘拉上吗
ShallIdrawyouamap?请问要我为您画一张地图吗
ShallImakethereservationforyou?请问要我为您安排预约吗
二、招呼语
Goodmorning.(用于中午以前)
Goodafternoon.(用于中午至下午六点以前)
Goodevening.(用于下午六点过后)
在这些招呼语的后面接句子,例如:
Goodmorning,sir.Areyouchecking-out?早上好,先生,请问您要退房吗
Goodafternoon,sir.WelcometoLIJIAHotel.中午好,先生,欢迎光临丽嘉酒店。
Goodevening,Ms.MayIhelpyou?晚上好,小姐,请问我能为您服务吗
>后面也可以接上自己酒店名称、部门名称,如:
Goodmorning,sir.ThisistheFrontDesk.MayIhelpyou?早上好,先生。这里是服务台,请问您需要服务吗
篇4：某酒店礼宾部英语
礼宾部
基本句型
MayItakeyourluggageforyou?
我来帮您拿行李,好吗
Justamoment,please.I’llbringaluggagecart.
请稍等一下,我去推一辆行李车来。
Don’tworry,sir.Yourluggagewillbesentupatonce.
先生,别担心,您的行李很快就会送上去的。
Whenyoucheckout,pleasecallnumber32andwe’llhelpyouwithyourluggageimmediately.
如果您要离店,请打电话32,我们会马上帮您运送行李的。
Howmanypiecesofluggagedoyouhave?
请问您有几件行李
Twosuitcasesandonebag.Isthatright?
两只箱子和一个包,对吗
I’llshowyoutotheFrontDesk..Thiswayplease.
让我带您去总台,请走这边。
Isthereanythingvaluableorbreakableinyourbag?
您包里有贵重或易碎物品吗
MayIhaveyourroomkey,please.
请把您房间的钥匙给我好吗
Mostta*idriversdonotspeakEnglish.ItishelpfulifyouhaveyourdestinationwritteninChinese.
大多数出租车司机都不会英语,把您要去的目的地用中文写下来,会给您不少帮助。
Whenyoureturntothehotel,pleaseshowthishotelcardtotheta*idriver.
当您要返回酒店时,请向出租车司机出示一下酒店名片。
Accordingtoregulation,wedon’tacceptfood,combustible,valuableandbreakableobjects.
根据规定,食品、易燃品、贵重物品和易碎品都不给予保管。
Isthisthecorrectnumberofbags?
您的行李数目对吗
篇5：某酒店常用英语单词
■服务台常用词汇
management经营、管理
marketprice市价
cashier'sdesk兑换处
coin硬币
accountingdesk帐务处
check_outtime退房时间
voucher证件
pricelist价目表
check,cheque支票
sign(动)签字
interest利息
form表格reservation预订
receptiondesk接待处
tip小费
reservationdesk预订处
luggageoffice行李房
…perthousand千分之…
spare(形)多余的
postpone(动)延期
cancel(动)取消
traveller'scheque旅行支票
pay(动)付款
fill(动)填写administration管理、经营
note纸币
registrationdesk入宿登记处
lobby前厅
luggagerack行李架
visitcard名片
identificationcard身份证
rateofe*change兑换率
conversionrate换算率
charge(动)收费
bill帐单
changemoney换钱procedure手续、程序
informationdesk问询处
luggagelabel行李标签
overbooking超额订房
…percent百分之…
reasonable(形)合理的
cash(动)兑换
keep(动)保留、保存
bankdraft汇票
accept(动)接受
procedurefee手续费
fillintheform填表
■电讯服务
operator电话员
housephone内部电话
specialline专线
dialanumber拨号码
holdtheline别挂电话
can'tputsomebodythrough接不通
ordinarytelegram普通电话receiver听筒
cityphone城市电话
telephonenumber电话号码
replacethephone挂上电话
Line,please.请接外线。
Thelineisbusy(engaged)占线。
sendatelegram(cable)发电报longdistance长途电话
telephonedirectory电话簿
callsomebodyup打电话给某人
can'thearsomebody听不见
can'tgetthrough打不通
inlandtelegram国内电报
ordinarymail平信switchboard交换台
centrale*change电话总局
Theconnectionisbad.听不清。
e*presstelegram加快电报
specialdespatch专电
registeredfee挂号邮资
postcard明信片
■客房设备、用品
escalator自动楼梯
bookshelf书架
groundfloor(英)底,层,一楼
cabinet橱柜
switch开关
venetianblind百叶窗帘
curtain窗帘
wastebasket字纸篓teatrolley活动茶几
nighttable床头柜
firstfloor(英)二楼,(美)一楼
foldingscreen屏风
hanger挂钩
plug插头
wall_plate壁上挂盘
Chinesepainting国画elevator,lift电梯
drawer抽屉
secondfloor(英)三楼,(美)二楼
spring弹簧
cushion靠垫,垫子
socket插座,插口
sitting_room起居室
voltage电压floor楼层,地板
carpentry(总称)木器
teatable茶几
bedclothes床上用品
quilt被子
mattress床垫
thermos热水瓶
transformer变压器
制度专栏
